Trade Account Manager Support

2 months ago


Hawke's Bay, New Zealand Mitre10 Full time

A bit about us…
Mitre 10 MEGA is New Zealand's number one home improvement store. Mitre 10 MEGA Napier & Hastings is a family owned, fast growing organization. Here at Mitre 10 MEGA we strive for excellence by being customer obsessed, honest and fair and working as one team. If your values align with ours then you should read on
A bit about the role…
We are looking for a Trade Account Manager Support Team Member to join us. This is a permanent position, working Monday – Friday, based at our Whakatu Trade Distribution Centre.
In this role you will work closely with the Trade Account Managers making sure that the customer experience is seamless, and orders are processed and filled in a timely manner. You'll spend your day keying orders, checking stock and order quantities, calling customers and suppliers, and sales administration. Overall, you'll be customer focused and will always provide exceptional service.
A bit about you…
You will ideally have:

Excellent communication skills and a 'can do' attitude.
The ability to work well both within a team environment and independently.
Experience in administration and accurate data entry skills
Excellent computer skills
Strong attention to detail
The ability to multi-task
A natural ability to provide excellent customer service.
Knowledge of building materials and timber products would be a bonus.

To fit in to our 'One Team' culture you will need to:

have a strong work ethic.
be passionate about creating a positive customer experience.
have a positive can-do attitude.
be able to use your initiative.
take ownership of tasks; and
be dependable, reliable, and flexible.
be able to work in a fast paced, busy environment.

Here at Mitre 10 MEGA we strive for excellence by being customer obsessed, honest and fair and working as one team. We know our people are our biggest asset, so we offer a range of benefits and development opportunities including:

Competitive hourly rate
Health Assistance Scheme
Structured team discounts
Workplace stability
Career progression opportunities

Experience in providing great customer service is paramount and will set you apart from other applicants. This is an opportunity to put your skills to the test and become an integral member of our Team. If you think you will fit our 'One Team' culture, then we want to hear from you Please forward a CV and cover letter via this website.

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