Maintenance Clerk

Perform general administrative office work to support the Maintenance Department, including answering telephones, compiling work order requests, and maintaining files and logs.ESSENTIAL JOB FUNCTIONSAnswer and document all pertinent call information.
Ensure lines are kept open and available for resident requests.Accept incoming resident calls and complete computerized work orders.Compile and dispatch work order requests to maintenance staff.Edit and maintain work order files.Responsible for the maintenance of multi-building access control, including residents, visitors, and contractors.Train new and temporary staff on duties including answering telephones and entering work order requests in the computer.Maintain the logs for pest control, fire and medical alarms, telephone, visitor, and snow removal.Provide administrative support for the Maintenance Director and the department.Secure office and office equipment at the end of each day.KNOWLEDGE, SKILLS & ABILITIES1-2 years of administrative experience, preferably in the field of maintenance.General computer proficiency and experience with Microsoft Office Suite, Google WorkSpace.Fluent in English.
Fluency in Russian and Chinese is preferred.2Life has been at the heart of positive change in the affordable senior housing ecosystem since 1965, with our residents at the center of everything we do.
Our mission is to ensure that all seniors have the opportunity to thrive regardless of their income level or background.
To that end, we develop, own, operate, and provide supportive services to every one of our communities.
In all we do, we advocate for and empower older adults to age with purpose and joy, meeting the integrated needs of seniors guided by our shared values of kindness, community, and repairing the world.2Life owns and operates over 1,500 apartments, 94% of which are affordable, located on campuses in Brighton, Brookline, Newton, Framingham, and Devens, Massachusetts.
Another 500+ apartments are in development in Devens, Lynn, Mattapan, Newton, and Waltham, Massachusetts.
We anticipate continued growth in the size of our portfolio, the geography in which we operate, and the diversity of our residents in terms of race, ethnicity, income levels, and need for supportive services.
For example, in 2025 we will add a new community, Opus Newton from 2Life Communities, that creates an exciting living option for middle-income seniors.BENEFITS AND MOREWe offer a very rich benefit plan which for individuals adds 27% on top of the base pay and over 30% for employee +1 and families.
Our rewards program includes but is not limited to:Robust medical and dental plan.Vision.Employer-paid life and AD&D, STD, and LTD insurance.401(k) plan.Paid vacation.Paid holidays.2 floating holidays.Pet insurance.And moreThe above statements intend to describe the general nature and level of work performed by people assigned to do this job.
The above does not intend to be an exhaustive list of all responsibilities and duties required.We desire to build and cultivate an inclusive environment that brings together a diverse workforce with unique experiences, backgrounds, talents, and perspectives.External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
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