Front Office Manager
4 weeks ago
Company DescriptionEstablished in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.Job DescriptionJob DescriptionEnsures prompt, courteous, and accurate service to all guests, to maximize customer satisfaction.Responsible for the organization of work within the department including assignments, time schedules, and vacations to ensure optimum utilization of manpower.Participates in the development, implementation, and review of the policies, procedures, practices and standards.Optimizes the efficient usage of room inventory by monitoring, controlling and feedback to support the departments.Recommends changes in methods or equipment to improve departmental standards and productivity.The Front Office Manager monitors key performance indicators for the department and takes corrective action.Ensures adherence to company and hotel policies by all departmental employees.Ensures norms, procedures, and systems for the safety and security of guest belongings (e.g. lockers, left luggage, etc.) are efficiently followed and monitored so as to ensure maximum comfort levels.Monitors billing procedures to ensure accurate payment thereby maximizing organizational profitability.Ensures all Front Office documents & records are maintained as per operational/ organizational requirements.Ensures all Front Office areas are neatly maintained at all times as per norms, hygiene, efficiency, cleanliness, and safety standards.Responsible for the efficient handling of all the Room Reservations & their processing thereafter.Conduct Briefing Sessions regularly.Familiarity with all Front Desk and Cashiering functions.Responsibility towards the guest ledger, long stays guests, and paymasters.Greet and welcome VIP guests upon their arrival and escort them to their rooms.What we offer....An innovative and fast-growing international group, committed not only to building new hotels but to creating a global brand.The opportunity to challenge the norm and work in a creative and rewarding environment.Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.Great discounts on the entire Ennismore family.Many opportunities to progress and change as part of a global family of brands.An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact.QualificationsDiploma or degree in vocational hospitality, 5 – 7 years experience in 4-5 star Hotel.Previous experience in a similar high-paced role.Strong communication and customer service skills.Excellent written and verbal communication skills.
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Front Office Manager
4 weeks ago
Auckland, New Zealand Voco Full timeAdd expected salary to your profile for insightsAbout voco Auckland:At voco Auckland, we pride ourselves on offering guests an unforgettable experience in the heart of one of New Zealand's most vibrant cities. Part of the IHG family, we blend luxury with a laid-back, approachable style that guests love. As a Front Office Manager, you'll play a key role in...
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Front Office Manager
6 months ago
Auckland City, New Zealand PULLMAN Full time**Company Description** THE PULLMAN IS YOUR PLAYGROUND** Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby...
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Front Office Manager
8 months ago
Auckland City, New Zealand TFE Hotels Full timeAre you the original people whisperer? Do you ooze calmness, control, collaboration - all tied up with a healthy dose of confidence? You are the people guru everyone wants on their team, and team want to follow. If variety is the spice of life, and you like it spicy then we are your tribe - and we can’t wait to welcome you! As Front Office Manager at...
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Front Office Manager
3 weeks ago
Auckland, New Zealand Accor Hotels Full timeCompany DescriptionEstablished in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and...
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Front Office Manager
7 months ago
Auckland City, New Zealand Working In Full timeThis role is based in the centre of Auckland city. The key responsibilities of this role include but are not limited to: - Leading the guest services team, utilizing interpersonal and communication skills to lead, influence and encourage others, advocating sound financial and business decision making. - Maintaining guest services and front desk goals,...
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Front Office Duty Manager
7 months ago
Auckland City, New Zealand Hotel Grand Chancellor Wellington Full timeHotel Grand Chancellor Auckland City has a vacancy for a Full Time Front Office Duty Manager. Hotel Grand Chancellor Auckland City is part of the Grand Hotels International group with hotels located throughout New Zealand, Australia, Malaysia and Singapore. Grand Hotels International is known for quality accommodation, exceptional service, convenient...
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Assistant Manager, Front Office
7 months ago
Auckland City, New Zealand THE SEBEL Full time**Company Description** The Sebel Auckland Manukau is a stylish and convenient luxury property. Nestled in the heart of Manukau, just a short 15 minute drive from Auckland Airport and within walking distance of New Zealand’s largest theme park, Rainbow’s End. With easy access to Auckland City, The Sebel Auckland Manukau is the ideal base for both...
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Front Office Assistant Manager
7 months ago
Auckland City, New Zealand Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
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Duty Manager
7 months ago
Auckland City, New Zealand SO Full time**Company Description** SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s Avant garde design and creative approach to the world of luxury. We are currently look for a **Front Office Duty Manager** who will lead our Guest Experience! We welcome you to join us in the front row at **SO/ Auckland** and become...
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Assistant Front Office Manager
5 months ago
Auckland City, New Zealand Hilton Full timeAssistant Front Office Manager **About Hilton Auckland** Our nautically-inspired 5-star hotel sits on the end of Princes Wharf, home to a wide variety of fine shops, restaurants, and bars. We are looking for a fulltime Assistant Front Desk Manager to become part of our professional and hard-working Front Office team. **What will you be doing?**You will...
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Team Leader Front Office
1 week ago
Auckland City, New Zealand Park Hyatt Auckland Full timeSummary **About Park Hyatt Auckland**: Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. **About the role**: As the Team...
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Front Office Duty Manager
2 months ago
Auckland City, New Zealand Hind Management Full time**About The Role - Te mahi** We are looking for an enthusiastic Duty Manager who knows how to get the best out of their team and leads from the front by setting and providing the highest levels of customer service. A team player who enjoys the hospitality industry and wants to further their career. At Sudima Hotels, we ensure our guests make the most of...
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Front Office Manager
2 months ago
Auckland City, New Zealand THE SEBEL Full time**Company Description** Located in the Heart of the Auckland CBD, with sweeping views of the City and the Viaduct Harbour, The Sebel Quay West & Viaduct Harbour feature stylish apartments and suites. The 4.5 star Hotels are looking for a leader who is passionate about out guests and building great teams. This exciting leadership opportunity as **Front Office...
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Front Office Supervisor
4 weeks ago
Auckland, New Zealand Accor Hotels Full timeCompany DescriptionWork Your Way to Pullman Sydney Hyde Park!Our 241 room, Premium 5 Star Luxury Hotel is located next to the beautiful Hyde Park and on the doorstep of some of Sydney's most vibrant restaurants, bars, shopping and entertainment venues. We welcome a diverse range of guests every day with a mix of both corporate & leisure as well as hosting...
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Front Office Manager
6 months ago
Auckland City, New Zealand SkyCity Entertainment Group Full time**5 star hotel, part of the SkyCity entertainment precinct**: - ** Lead a young and talented team who are eager to join you in creating a Grand experience for our guests**: - ** Full time permanent position** A rare opportunity has come up within The Grand by SkyCity leadership team. Reporting to the Operations Manager, as the Front Office Manager, you...
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Front Office Supervisor
4 weeks ago
Auckland, New Zealand Accor Hotels Full timeCompany DescriptionWork Your Way to Pullman Sydney Hyde Park!Our 241 room, Premium 5 Star Luxury Hotel is located next to the beautiful Hyde Park and on the doorstep of some of Sydney's most vibrant restaurants, bars, shopping and entertainment venues. We welcome a diverse range of guests every day with a mix of both corporate & leisure as well as hosting...
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Front Office Receptionist
7 months ago
Auckland City, New Zealand UniLodge Full time**Part-time position - 30 hrs per week**: - **Join our growing company!**: - **Based in Auckland, NZ** We are seeking a Front Office Receptionist (called Customer Service Co-ordinator internally) to assist with customer service, property management tasks, administration and assisting with the leasing of our student apartments at Student Living, Auckland,...
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Assistant Manager
1 month ago
Auckland, New Zealand Accor Hotels Full timeJob Schedule: Temps CompletJob Type: CDIBrands: PULLMANLocation: PULLMAN AUCKLAND HOTEL & APARTMENTS, Auckland, New ZealandReference: REF37237NAssistant Manager (Duty Manager- Front Office)Region: MEA SPACCompany Description: Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's...
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Front Office Team Leader
3 weeks ago
Auckland, New Zealand Pullman Full timeJob Description LOOKING TO CHANGE THE GAME?Pullman Auckland is looking for a talented and passionate Front Office Team Leader wishing to take the next step up in one's career and use their talent to create a vibrant culture within the Front Office team at the largest Accor property in New Zealand.Job Description PLAY TO YOUR STRENGTHS Coaching the team to...
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Assistant Front Office Manager Hotel Indigo Auckland
7 months ago
Auckland City, New Zealand Hotel Indigo Full time**About us** At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own. Later this year, Auckland will welcome New Zealand’s first Hotel Indigo to the neighbourhood. The “City of...