Waitomo Glowworm Caves Retail Assistant

2 months ago

Waikato, New Zealand Thl Full time

Join the Iconic Waitomo Glowworm Caves Team Do you want to work with New Zealand's world-renowned Waitomo Glowworm Caves and help create unforgettable holiday experiences for visitors? As NZ's original tourist destination and a true Kiwi success story, we are searching for a Fixed-Term Retail Assistant to join us for the busy summer season.
In this role, you'll provide outstanding manaakitanga (hospitality) to our manuhiri (visitors) at our souvenir and gift shop located in the Waitomo Glowworm Cave Centre. Your passion for delivering top-notch customer service, along with your knowledge of our products and the local area, will ensure a premium shopping experience for our guests.
Key Responsibilities: Deliver exceptional customer service to all visitors.Stay up to date with all Waitomo attractions, products, and services.Connect with visitors from diverse cultures and backgrounds.Offer helpful insights on the local area and North Island attractions.What We're Looking For: Excellent communication skills, both verbal and written.Experience in retail, sales, merchandising, or stockroom work (advantageous).Passion for the local area and a desire to showcase its hidden gems.Ability to create memorable and authentic visitor experiences.Friendly, confident, and outgoing with the ability to start conversations easily.Knowledge of Tikanga and Te Ao Maori (advantageous).Professionalism, excellent presentation, and strong interpretation skills.Energetic team player with a can-do attitude.Flexibility to work in a 7-day operation.We value hard work, trust, and a strong focus on manaakitanga. If you're ready to bring these qualities to our team and deliver an exceptional visitor experience, we want to hear from you
Apply now and join us in making unforgettable memories for our visitors

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