Technical Operations Coordinator

4 days ago


Auckland, Auckland, New Zealand AIA Hong Kong and Macau Full time
About the Team:
AIA Hong Kong and Macau has a dynamic and talented team of professionals who are passionate about delivering exceptional services to our customers and partners. Our team is committed to innovation, excellence, and collaboration, and we are looking for like-minded individuals to join us.

Job Description:
  • The Technical Operations Coordinator will assist in the planning, coordination, and execution of technical operations activities.
  • Develop, implement, and maintain IPC weekly/monthly/ad-hoc reporting to stakeholders (technology/business) that provides an overview technology operations performance including SLA/KPI compliance and supporting data.

Requirements:
  • Strong analytical and problem-solving skills, with ability to collect and analyze data from various sources.
  • Excellent communication and interpersonal skills, with ability to work effectively with cross-functional teams.


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