Trade Support Team Member

9 hours ago

Waikato, New Zealand Taupo Full time

PlaceMakers continuously strives to be the best building partner in the market and takes pride in providing the highest level of service to our customers. In line with this, we are currently seeking a sales support professional to join our Trade Support team based in our Taupo Branch. Close to alpine mountains, rivers and the magnificent Lake Taupo, you could be living and breathing the kiwi dream if you want to relocate
The role: We are currently recruiting a Trade Support Team Member to join the team as a permanent full-time (40h per week across Monday to Friday and rostered Saturdays). This will be a busy yet varied role where you will be responsible but not limited to the following:

Receive incoming calls from trade customers
Give advice on PlaceMakers products and services
Follow-up customer inquiries and orders with the dispatch area
Source and order special goods

About you: The time-sensitive nature of our customers' needs requires you to work at pace and input data accurately and within specified timeframes. Your resilience and ability to be solution-oriented even when under pressure will certainly come in handy in this ever-changing environment. We will ideally be looking for someone who has some understanding and experience relating to the building/Trade sector; however, it will be your sales and customer service skills which we will be most attracted to.
As your role will also see you liaising with other areas of the branch, you must have the ability to build rapport and enjoy a team-focused culture. You're engaging and flexible with the ability to effectively communicate product and delivery information and have a strong customer service focus with an aim to continuously add value.
Your tech-savvy skills, energy, and drive will be really important for this role.
What's on offer?

Staff-buying privileges
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Employment Education Fund
Health & Wellbeing initiatives including an Employee Assistance Program
Be part of a supportive and inclusive culture

APPLY TODAY
Please note: A full pre-employment medical, including drug test will also be required as well as the legal right to work in NZ indefinitely.
We are proud of the incredible diversity of people who make up our business As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
PlaceMakers is the trading name of Fletcher Distribution Limited, the retail trading arm of Fletcher Building Limited in New Zealand. PlaceMakers is New Zealand's leading and largest supplier of building materials and hardware. We're 100% committed to our customers. We employ over 2,100 people and assist over 300,000 customers.
We have 62 stores, from Kaitaia to Invercargill. We sell over 74,000 product lines from concrete to paint and plasterboard. We manufacture frames and trusses from 8 manufacturing plants nationwide.
Choose a career with PlaceMakers and make our place your place, your isle, your fireplace, your showroom. When you join PlaceMakers you're part of a wider family with lots of benefits including six months paid parental leave, discounts, and training opportunities.
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