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Checkout Manager

2 weeks ago

Auckland, Auckland, New Zealand Foodstuffs North Island Full time

We are on the lookout for a Checkout Manager Superstar
Here at Pukekohe New World, we are seeking an experienced, hands-on, strong leader in Checkouts to manage and drive our team of awesome operators.
You will be responsible for:
Delivering a high-quality shopping experience for customers through exceptional customer service by all of the checkout team.Staff management including rostering, training, supervision, and driving our customer experience.Maintaining strong relationships with regular customers as well as internal team members.Implementing and maintaining health & safety and food safety policies to agreed standards.Effectively resolving customer queries and complaints.Delivery on KPIs that have been agreed upon.What are we looking for?
Proven retail experience to supervisory or department management level.Supermarket/Retail experience and understanding of how checkouts work and operate.Resilience, honesty, and integrity – lead your team by example.Working closely with the Store Manager and HR on day-to-day operations and driving performance.Strong communication and interpersonal skills.Understanding of rosters and managing KPIs around department budgets and expectations.Someone who is a people person and thrives under a performance culture.If you have experience with:
Experience with Lotto.Valid Manager's Certificate (Liquor License).Cafe or Barista Experience.This would also help with the candidate.
We love investing in our people, and for the right person, there is an opportunity to grow with the business and also receive further development with the Foodstuffs learning program.
Please send in your CV to ****** Apply now

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