Team Leader Business Support

2 weeks ago

PORIRUA, New Zealand Porirua City Council Full time

Are you open to finding new ways of working? In this leadership role, you can really have a positive impact and add value to our regulatory teams.Porirua's changing. Thanks to new housing developments, large scale regeneration projects, and new transport links, it's rapidly growing into a diverse, well-connected city with big opportunities. With all that in mind, Porirua City Council continues to develop a resilient, liveable city for future generations.The Business Support team provides administrative and customer service support to our busy Building Assurance and Resource Consents Teams. As the Team Leader of Business Support, you'll provide guidance and development to the team to continue to provide a high-quality customer-focused service.You will seek out process improvements and implement changes to improve efficiencies while maintaining customer-focused systems. You will enjoy working with a range of systems and applications and become a subject matter expert to assist with testing and training the team.You'll be organised, driven, and engaging with your team and customers. You'll have an analytical mind with great problem-solving skills, as well as being an excellent communicator. Most importantly, applying the customer lens will come naturally to you, and you will be well versed at creating excellent customer experiences.This is an opportunity to progress your career and play your part in building a great future for Porirua. To find out more about working for Porirua, watch this video.If you need more information, please contact Leonie McPhail on .Porirua City embraces and values diversity and inclusion. We actively encourage applications by people from all backgrounds and are a member of Diversity Works. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted.Applications close on Sunday 24 November 2024.

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