Service Dispatcher

2 days ago


Auckland, Auckland, New Zealand Ace Full time

Add expected salary to your profile for insights.ACE Heavy Haulage has built a reputation as a trusted leader in specialised vehicle recovery over years of operational experience.
Our team of experts is highly skilled and well-respected within the industry.
We pride ourselves on fostering a supportive and friendly workplace where every team member is valued.
We invest in our people, offering ongoing training and development opportunities to help you grow and succeed.At ACE Heavy Haulage, no challenge is too big or small.
Our industry leading impressive fleet of purpose-built vehicles is equipped to handle everything from motorcycles to 150-ton truck and trailer units, buses, and heavy machinery.
We specialize in heavy haulage, breakdown towing, roadside assistance, salvage, winching, and secure storage.
Partnering with NZ Police and working closely with the major transport players and insurance industry, we are a trusted name in the industry.We're Looking for an Experienced Dispatcher to Join Our TeamIf you're seeking a dynamic role with a supportive and skilled team, this could be the perfect fit.
We provide full training and an exciting opportunity to grow your career in the transport industry.As a Dispatcher, you'll play a critical role in our operations by:Prioritizing and coordinating jobs based on contract requirements.Assigning the right vehicles and drivers to each job, ensuring efficiency and compliance.Communicating promptly and professionally with customers, including providing ETAs and instructions.Updating job details in our system, including invoicing information and client requirements.Reducing costs and improving efficiency by minimizing empty trips.Suggesting innovative improvements for the dispatch processes.Ensuring fleet servicing, accurate documentation, and adherence to health and safety policies.Supporting drivers and office administration with policy compliance and operational needs.The ideal candidate will:Be a confident communicator and a great team player.Thrive under pressure with strong multitasking and time-management skills.Be able to think outside the square and make changes accordingly.Pay attention to detail and be technically savvy.Have a fun sense of humor and a positive, can-do attitude.Be flexible with working hours to meet operational demands.Maintain accuracy in data entry and have resilience in a fast-paced environment.Previous dispatch experience is an advantage, but if you bring the right attitude and enthusiasm, we will provide the training you need to succeedThis position is full time and remuneration will be according to experience/ability.If this sounds like your next exciting career move please apply online now.
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