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Warehouse Service Coordinator

1 week ago

Auckland, Auckland, New Zealand 4875 Rhenus Logistics Warehousing New Zealand Limited Full time

**Job Description:** As a Warehouse Service Coordinator at 4875 Rhenus Logistics Warehousing New Zealand Limited, you will play a critical role in ensuring the smooth operation of our warehouse operations. Your primary responsibilities will include coordinating the receipt, storage, and dispatch of goods, as well as providing exceptional customer service to our clients.

**Key Responsibilities:**

Order Fulfillment:

  1. Receive and verify accuracy of orders.
  2. Coordinate the storage and retrieval of goods.
  3. Dispatch goods to customers in a timely manner.

Customer Service:

  • Respond to customer inquiries and resolve issues in a professional manner.
  • Provide accurate and up-to-date information on orders, shipments, and inventory levels.

Collaboration:

  • Work collaboratively with warehouse teams to ensure efficient processing of orders.
  • Communicate effectively with stakeholders to provide updates on order status.

Problem Solving:

  • Analyze and resolve complex logistics issues in a calm and composed manner.
  • Communicate effectively with stakeholders to provide updates on issue resolution.

Required Skills and Qualifications:

  • 2+ years of experience in logistics or customer service.
  • Strong communication and problem-solving skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

  • Competitive salary package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.