Kitchen & Bathroom Designer - Mitre 10 Glenfield

3 weeks ago

Auckland, New Zealand Tangram Full time

Listed 2 days ago Be an early applicantListing DescriptionLocation: North Shore City, AucklandJob type: Full timeDuration: PermanentCompany benefits: Free onsite car parking, staff buying privilegesDescriptionKitchens and Bathrooms are key inspirational areas within our store with an exciting range of products. The key to all of this is really listening to our customers' requirements and presenting the right solutions regardless of the project on hand.Reporting to the Showroom Department Head you will be responsible for:Designing effective kitchen and bathroom layouts that meet customer needs using our WINNER design softwareDesigning workable kitchens and bathrooms ensuring full specification provided to customerPlan and maintain regular customer liaison including timely prepared quotationsLiaise with customer regarding the installation/progress datesFace to face and over the phone salesProviding our customers with excellent product advice plus handy tips for them to walk away withFor this position we are looking for someone who has:Drive and enthusiasm with an absolute passion for customer service excellenceThe ability to think laterally, identify solutions and be creativeAbility to cope with time sensitive tasks and working under pressureStrong liaison and great communication skills with the ability to meet and exceed the expectations of senior management, other staff, builders, suppliers, existing and new DIY and Trade customers alikeGreat attention to detail and accuracyCustomer focused with a friendly and approachable mannerThe willingness to learn and expand into new areasYour ability to confidently recommend and sell appropriate products is needed, along with your proven industry knowledge. Experience in a similar environment is desirable, however excellent customer service and sales skills are the key to being successful in this role. We offer a competitive remuneration, uniform, training and staff buying privileges to the successful candidate.Mitre 10 continues to be the DIY and Trade store of choice for many New Zealanders. The main reason for our success is the outstanding customer service we deliver every day. We pride ourselves on keeping our family culture and environment at the centre of everything we do. We live by our core values: we are one team, customer obsessed, honest and fair and we strive for excellence.We are an equal opportunity employer, and we are committed to providing a working environment that embraces and values diversity and inclusion.Please note successful applicants will be notified of the next steps.
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