Kitchen and Bathroom Sales Team

2 months ago

Auckland City, New Zealand Mitre10 Full time

Mitre 10 is New Zealand’s largest home improvement retailer, with 84 stores nationwide, all independently owned. As a cooperative, Mitre 10 fosters a strong commitment to supporting local communities while providing quality products through a national network of resources, infrastructure, and expertise. Life at Mitre 10 is dynamic and fast-paced, offering plenty of opportunities to grow in a business that values innovation and customer service.

Riviera Hardware Holdings Ltd. is proud to be the largest group of Mitre 10 stores within this national network. Since our inception in 2009 with the opening of our first Mitre 10 store in Warkworth, we have expanded to include five Mitre 10 MEGA stores: Albany, New Lynn, Warkworth, Whangaparaoa, and Silverdale. Our stores are not only known for their extensive product range but also for offering a one-of-a-kind shopping experience, including Columbus Coffee cafés. Additionally, we operate a Distribution Centre and own our own Frame and Truss Manufacturing Plant, ensuring end-to-end service for both retail and trade customers.

As a Kiwi-owned company, Riviera Hardware Holdings retains the close-knit, family feel of a small business, while benefiting from the national infrastructure and support of the Mitre 10 cooperative. This balance allows us to provide exceptional service and products while maintaining our roots in the community.

**About the Job**

This is a FIXED-TERM (October 2024-September 2025), part-time (16 hours a week) position located in Albany, working 2 days a week - Thursday and Saturday. You’ll be at the forefront of our business, assisting the team transform kitchen and bathroom dreams into reality. As a key team member, you’ll work in our showroom, showcasing a wide range of high-quality kitchen and bathroom products. The role requires dedication to customer satisfaction and creativity in helping the team find the right solutions.

**About the Role**

Your day could include providing customers with advice on kitchen and bathroom appliances, selecting products to fulfil a click and collect order or stock movement, assisting with unpacking and merchandising department products.

**What will you bring?**
- Proven retail or sales experience in a showroom environment preferred.
- A strong commitment to customer service excellence.
- Creative problem-solving skills and innovative thinking.
- Persistence in following up with suppliers to ensure customer satisfaction.
- Exceptional attention to detail.

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