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Auckland Export Customer Care
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Customer Service
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Auckland, Auckland, New Zealand Hynds Pipe Systems Limited Full timeHynds Warkworth is on the lookout for a friendly, detail-oriented, and customer-focused individual to join our vibrant team in WarkworthIf you're passionate about providing excellent service, helping customers find the right solutions, and being part of a supportive team, then this role is for you.What You'll Be DoingAs a Customer Service Representative at...
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Customer Service
1 week ago
Auckland, Auckland, New Zealand Hynds Pipe Systems Limited Full timeHynds Warkworth is on the lookout for a friendly, detail-oriented, and customer-focused individual to join our vibrant team in Warkworth If you're passionate about providing excellent service, helping customers find the right solutions, and being part of a supportive team, then this role is for you.What You'll Be Doing:As a Customer Service Representative at...
Customer Care
2 weeks ago
Customer Care - Airfreight - Export / ImportsAbout the company: A well-established freight forwarding company with a global presence across the entire supply chain, they are recognised for their exceptional service offerings and commitment to delivering outstanding customer service.The role: This is a specialised role managing a key customer within the business, with 90% of the focus on Export Airfreight customer service and 10% on Import Airfreight.Duties include:Liaise daily with your client, providing updates and answering any queries regarding ongoing shipments.Receive and process purchase orders in the system.Provide quotations and costings.Regular client visits, building a strong partnership.Work with internal stakeholders to drive excellent operational delivery.Liaising with overseas offices, keeping them well informed.Skills & Experience:Export Air customer service experience is essential, specifically in international freight forwarding.Import customer service is preferred but not essential as training can be provided.Excellent communication skills both verbal and written.The ability to work with customers to solve time-critical issues.Attention to detail, and strong organisational skills.The ability to work under pressure with tight time restraints.What is in it for you:Working in a great team of 7, that offers support.Fully subsidised health insurance for yourself and immediate family.A wellness allowance of up to $300.00 per annum.If you are looking for a fresh start to the year and this sparks interest, send your resume to Rosalee Fitisemanu for a confidential discussion.
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