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Rydges Formosa Golf Resort is looking for self-motivated individuals for the position of Night Manager, who are required to work autonomously on their shift, overseeing the resort operations. Particular emphasis will be on assisting the Rooms Division Manager with the operations of Reception, monitoring hotel security, along with undertaking shift balancing of the periods trading transactions, and ensuring that they are properly balanced and posted. Completing the Night Audit procedures, and distributing documents as required. Key Responsibilities: Anticipate and exceed guest needs and desires immediately as they occur throughout your shift Ensure all Liquor Licensing Laws are observed and complied with by all staff for the resorts Liquor Licensing Regulation requirements Completing Night Audit procedures during the shift. Experience with Night Audit and Opera would be an advantage. Be totally conversant with regard to all aspects of the resorts computer system as they relate to specific night audit functions. Experience with Opera would be an advantage Responding to all guest comments and complaints with professionalism, tact, diplomacy, urgency and a genuine sense of caring at all times Maintaining the established Rydges standard of service throughout the resort Maintaining consistent lines of communication with other staff on duty Providing assistance to other departments or outlets as and when required Strong focus on cleaning and maintaining a high standard of cleanliness in all public areas. Resort security overnight. Ensuring the safety of guests at the resort. Applicants for this position should have NZ residency or a valid NZ work visa. #J-18808-Ljbffr