Food And Beverage Supervisor

3 weeks ago

Wellington, New Zealand Accor Hotels Full time

Company Description Novotel Wellington: Nestled in the heart of Wellington's CBD, offering 139 spacious guest rooms with contemporary furnishings and stunning Harbour views. Ideal for family focused executives, business and leisure groups. Novotel's contemporary boardroom offers providing a discreet and convenient location.
Job Description Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.
Reporting to the Food and Beverage Manager, you will be responsible for the successful operation of the Restaurant and bar while on shift.
You will supervise and manage the Food and Beverage team and assist with effective on-boarding and training ensuring there is continued support and development of the team.
This is a full-time position (40 hours per week) working on a rotating 7-day roster, with a wage of $28.74 per hour .
Key Duties:
Assisting in the smooth operation of the Food & Beverage department
Creating a seamless dining experience for our guests, making everyone feel welcome and valued
Constant communication with all departments
Ensuring all team members are confident and competent in selling menu items, beverage items and hotel services.
Supervise the team on duty to ensure they complete all duties and tasks and to ensure our guests receive the best possible guest experience
Supervising, guiding and training the team in departmental policy and procedures as well as product knowledge
Develop a sales approach and passion for driving and generating business
Promote and ensure strong communication of ALL (Accor Live Limitless) as a key loyalty benefits program.
Qualifications Qualifications:
Passion for customer service
Supervisory experience in a similar role
Proven experience in leading and motivating a team
Strong interpersonal skills both with internal and external customers
Demonstrated ability to problem solve and remain calm under pressure
Excellent time management and communication skills
Essential to be flexible with working hours
A current GM Certificate or the ability to obtain one (candidates must have an LCQ certificate and 3 months of supervisory experience at a licensed premises in NZ) is preferred.
A first aid certificate is favourable.
NZ citizenship, permanent residency, or a current and valid work visa/permit (immigration visa support or sponsorship is not available with this role).
Additional Information At the Novotel Wellington, we're all about not just building your career but ensuring you have a blast along the way We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs, including:
Learn your Way - Access to our Accor Academy so you can Earn while you Learn
Daily staff meals are on us while you're on duty.
Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
Accor's Parental Leave Scheme : Supporting you in all stages of life.
Join in on staff celebrations and get recognised for your tenure.
Accor's refer-a-friend bonus
Uniform provided & laundered
Access to our Employee Assistance Program
Join us at Novotel Wellington, where your career journey is as exciting as the destination
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo #BELIMITLESS

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