Senior Functional Business Analyst

3 days ago

Auckland, New Zealand Fujifilm Business Innovation Full time

Business/Systems Analysts (Information & Communication Technology)
Full time
Competitive Salary + Bonus + Health Insurance
Internationally renowned and global industry-leading company
Who We Are
FUJIFILM Process Automation is a leading provider of AI-driven solutions. We improve systems and processes using best-in-class technology to better the way Kiwis work every day. Our cloud-based solutions are used by companies such as Air New Zealand, Xero, Animates, and Gallagher to improve customer and supplier relationships, employee productivity, and compliance.
Our team delivers outstanding results for our customers by bringing unique expertise, thinking outside the box, continuously learning and improving and being curious, open and honest.
Who You Are
You are an engaging, customer-focused individual with strong analytical skills to identify problems, find solutions, and help our customers achieve outstanding results.
You are an experienced business analyst who is able to distil manual and complex customer processes into elegant and efficient solutions. Ideally, you have a proven track record analysing customer requirements and providing customers with best-practice advice for Microsoft D365 CE.
The Role
This is a key role that elicits and documents requirements and applies expert solution knowledge to achieve excellent results for our customers.
Responsibilities:
Requirements Gathering:  Elicit and document business requirements from stakeholders to ensure a clear and concise understanding of what the business needs;
Conducting workshops: organize and facilitate workshops, create pre-workshop questionnaires and agendas;
Process Improvement: Identify inefficiencies in business processes and recommend changes to optimise performance, productivity and cost savings.
Solution Design: Collaborate with Professional Services teams to design and develop solutions that meet business requirements. This includes creating use cases, user stories and detailed specifications.
Documentation: Provide high-quality documentation that includes functional requirements, process visualisations and statement of work.
Skills & experience
We are looking for an experienced Business Analyst who takes pride in the outstanding quality of their work. Along with this, you are
Analytical and have strong problem-solving abilities
Experience with D365 Customer Experience (Dynamics CRM) platform will be advantageous
Able to understand and work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
Able to work autonomously and exercise judgment in selecting methods and adapting complex techniques and evaluation criteria for obtaining results
Creative out of the box thinker
Eager to learn and never stop improving your own skills
Expert in documentation and process mapping
Able to translate data into meaningful business insight
Prone to take the initiative and be pro-active
We expect 8+ years of relevant experience for this role, but if you feel ready for the challenge, we'd love to hear from you. Please apply online before the 30th of October 2024.
This is an excellent opportunity to work for one of the world's leading innovators within a diverse and open-minded team with big growth ambitions and potential.
Please note that applicants with the right to work in New Zealand will only be considered for this position
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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