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Client Service Specialist
2 months ago
About the RoleBased in our Avalon based offices, you will be part of an energetic, vibrant sales and customer service team completing a range of client support and sales related activities including:Answering incoming calls and email enquiries regarding product and client orders.Maintain regular communication with clients to maintain strong relationships.Ensure client information is up to date.Monitor accounts to anticipate and address issues that may arise.Provide support and guidance on product usage and offer solution-based advice.Upsell and cross sell products.About youTo be successful in this role you will have:Proven success in solution-based sales, preferably in safety equipment or related industries.The ability to work as part of a team as well as independently.The ability to meet and exceed targets and KPIs.Excellent verbal and written communication skills.Strong customer service orientation with a passion for exceeding client needs.Critical thinking and problem-solving abilities.Self-motivated and proactive with a commitment to achieving sales targets.Strong administrative skills with proficiency in CRM software and MS Suite.About our clientWith a rich history of 30+ years, our client has grown from strength to strength Locally owned and operated, they are a leading provider of high-quality safety solutions across Workplace Safety, Roading and Civil Construction, Building Construction, and Public Spaces. They pride themselves on creating safer workplaces and building long-term relationships with clients. They are seeking an energetic team member to take on this role.*You must have the legal right to work in NZ - Candidates who are outside of New Zealand will not be considered for this role.* #J-18808-Ljbffr
