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Customer Care Officer

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Nelson, New Zealand Mckesson Full time

Job Title: Customer Care OfficerCompany: McKessonLocation: Nelson, Nelson, NZJob Type: Part-TimeSeniority: Entry LevelYears of Experience: 1 As a Customer Care Officer at McKesson, you will be responsible for providing exceptional customer service to our clients. You will work closely with our customers to address their inquiries, resolve any issues they may have, and ensure a positive experience with our company. Responsibilities:- Answering incoming calls and emails from customers- Providing accurate information about products and services- Resolving customer complaints in a professional and timely manner- Escalating complex issues to the appropriate department- Maintaining customer records and updating information as needed- Collaborating with other team members to improve customer service processes- Upholding company policies and procedures at all times Requirements:- 1 year of customer service experience preferred- Dedicated and resourceful personality traits- Strong leadership and strategic planning skills- Excellent communication and interpersonal abilities- Ability to work effectively in a team environment- Proficiency in Microsoft Office applications- High school diploma or equivalent Benefits:- Free accommodation- Parental leave- Employee discounts Working Environment:At McKesson, we are committed to supporting our employees in their personal and professional development. We provide a positive and inclusive workplace where team members are encouraged to grow and succeed. Deadline to Apply: August 30, 2024 Equal Opportunity Statement:McKesson is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal opportunities to all employees and applicants for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.