Cloud Ops Team Lead

2 weeks ago

Auckland, New Zealand Kordia Full time

Management (Information & Communication Technology)We are actively seeking a skilled Cloud Ops Team Lead to join our innovative Cloud team within Kordia.Reporting to the Head of Cloud Technology and Delivery, this role will be working across multiple projects, ensuring the success of Kordia’s Cloud Managed Services.Ko tā mātou mahi - About the roleThe Cloud Ops Team Lead is responsible for managing and coaching a team of Cloud Engineers to deliver service outcomes across Kordia’s Cloud Managed Services Portfolio. Working closely with Project Managers, Consultants, Cloud Engineers, as well as clients and third parties, this role is designed to enable Kiwi businesses with Cloud solutions.To be successful, the candidate will need to have significant experience in IT service management, strong influencing and negotiating skills at all levels, a strategic outlook, and demonstrable experience with DevOps, SRE, Agile and other disciplines. Experience having mentored and coached a team is essential.Ko tō mahi – What you will do.Your key accountabilities will include:Mentor, coach and take responsibility for day-to-day team management of the CloudOps teamSuccessfully deliver outcomes of all Cloud managed service productsDevelop and maintain processes, tools, templates, reportsDevelop CloudOps team culture, frameworks, and team cadenceNa tōu rourou - What you will bringDemonstrable experience of leading, coaching and mentoring a team to drive successful outcomes8+ years of experience in the IT industryGeneral knowledge of IT systems and Cloud computing platforms like AWS, Azure, or Google Cloud.Knowledge of cloud services, virtualization, networking, and storage systemsFormal Agile or Project Management certification preferredExperience working with technical teams to consult, implement and support IT solutionsAptitude for understanding and resolving problemsThe ability to foster an open, collaborative environment that encourages quality, innovation, ongoing learning, and knowledge sharingExcellent communication skills with the ability to present complex issues in a way that engages both technical and business leadersKordia delivers mission-critical technology and network solutions across New Zealand, Australia, and the South Pacific. We specialise in the telecommunications, cloud transformation, cyber security, broadcast media and safety of life communications sectors. We are NZ-owned and have been delivering innovative and reliable solutions to our customers for over 60 years.Our culture and values encourage and reward those that are collaborative, trustworthy, humble, courageous, and expert. If these values appeal to you, you'll thrive at Kordia.Kordia is a NZ Immigration Accredited Employer and has welcomed a diverse group of people from all over the world. We embrace gender equality and are committed to providing a supportive, diverse, and inclusive work environment where people thrive.We also offer:Matched Employer superannuation contribution up to 5%Learning and development budgets for professional developmentInternal career progression pathwaysA range of retail discounts and benefitsEnhanced parental leave entitlementsLife InsuranceEAP servicesGroup discounted medical insuranceMe pehea te tono - How to applyAll applicants must be a New Zealand Citizen or Resident or hold a valid work visa to legally work in New Zealand immediately. (Please detail your visa status as part of the application process). You may be required to undergo police vetting and any other checks relevant to the role.We appreciate every application but due to the high volumes received, we will only be contacting candidates who meet the specified criteria and are selected for further consideration.We look forward to receiving your application. For more information, contact Tracy Bryce at (email protected)
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