Coronial Case Manager

6 days ago

Bayofplenty, New Zealand Cgr Services Full time

Job Description
We are looking for people with:

Excellent written and verbal communication skills
Excellent knowledge of office tools including Adobe
A natural empathy with people/families
A strong background in case management or similar work experience
A can-do attitude, flexibility, and a supportive team player
An interest in the work of Coronial Services

Te whiwhinga mahi / The Opportunity
As a coroners court case manager, you will ideally be based in Rotorua and will work alongside a resident coroner. Suitable applications from other regions will also be considered.
You will be responsible for coordinating all matters referred to the coroner in the Rotorua office. On occasion, there may be times when you are called upon to assist on other matters or other coroners outside your region.
This is a challenging and interesting role that will allow you to utilize your administrative experience, people, and relationship management skills to a high level and be part of the team that provides New Zealanders with a first-class coronial service.
These key responsibilities will include:

Gathering all inquiry information and reports both physical and electronic and being able to present the information to the coroner concisely.
Case management of large volumes of electronic files (while keeping physical files).
Maintaining our electronic database (CMS) to be up to date, complete, and accurate.
Liaising and providing information to stakeholders and government agencies, in particular, our interested parties, police, and others.
Contributing to monitoring and reporting on coroner's court activities.
Ability to arrange and support your coroner to conduct a preliminary hearing or court take an inquest.

You will have strong interpersonal skills that will support your work with the coroners, but also be capable of dealing with distraught family members in sensitive circumstances.
An ability to communicate with people from diverse backgrounds is essential.
You will be expected to provide excellent and highly organized case management support to our coroners. You will need to build and maintain excellent relationships with both internal and external stakeholders.
He pukenga tou / Skills and Experience
If you have the following key skills, then we would like to hear from you:

Work effectively and calmly in stressful situations.
Be able to handle viewing graphic coronial material.
Have excellent written and verbal communication skills.
Highly organized, able to prioritize and multitask.
Exceptional record-keeping skills with accurate typing and data entry.
A good working knowledge of Word and Excel.
Ability to work both with direction and independently.
Relevant previous experience from any other similar roles.

This is a challenging role that will allow you to utilize your empathy, case management experience, people, and relationship management skills to a high level and be part of the team that provides New Zealanders with a first-class coronial service.
Utu a-tau / Salary
The appointing salary for this role will be between $65,066 and $90,008 based on skills and experience.
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