Family Store Collection And Delivery Coordinator

3 weeks ago

Wellington, New Zealand The Salvation Army Full time

Family Store Collection and Delivery CoordinatorAbout the Family StoresOur nationwide network of over 130 Family Stores sells a range of quality, donated goods and offers a free pick-up of donations along with the delivery of sold items.The Miramar Family Store Group provides a small truck/van service to support seamless customer service. No two days are the same, and we meet people from all walks of life.About the roleThe Collection and Delivery Coordinator role is critical to our store's success and is primarily responsible for ensuring donated goods are collected or delivered in an efficient, safe, and timely way, whilst providing an excellent customer/donor experience that leads to repeat visits.Key responsibilities:Providing excellent customer service to customers and donorsCompleting collections and deliveries of goods in accordance with a daily scheduleScheduling and planning efficient routes to optimise processing operations in storeLoading, unloading, and stacking goods safely and appropriatelyCompleting daily vehicle checks, ensuring the vehicle is maintained to a high standardComplying with policies and standard operating procedures, particularly health and safetyContributing to general duties of the Family Stores as requiredPerson specification:Resilient, positive, and people-oriented team player with a natural ability to relate to people from diverse backgroundsA full, current, clean New Zealand driver's licence, class 1 (motor vehicle), and confidence in operating and taking care of basic maintenance of a small truck (manual and auto) is essentialHave a collaborative approach and be a team player, as you work closely with your colleagues to achieve desired outcomes and targetsPhysically fit and capable of regular heavy lifting - this is a daily part of the roleSelf-managing, able to keep to task and re-prioritise as required whilst under pressureSpatially aware with a quick-thinking, logical and problem-solving mindsetA clear communicator, both verbally and writtenCapable of using various retail and communications technologyAn ethical approach to working in a respectful, honest, and transparent way to build trust across the Family Stores, upholding the values of The Salvation ArmyBe comfortable working within set procedures but able to apply sound judgement when initiative is requiredHave the right to work in New Zealand. All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/police checkOur offer to you:A position within a long-standing, nationwide organisationOpportunities for growth and developmentA varied and fast-paced roleEnthusiastic team of likeminded peopleThe chance to make a difference in your communityA friendly, fun team to work withA set monthly roster with opportunities for extra hours from time to timeFree confidential counselling services to support your wellbeingSubsidised flu vaccinationsCandidates should be adaptable, energetic, self-motivated, and committed to our mission of 'caring for people, transforming lives and reforming society'.Hours of work: This is a part-time role with 26.5 hours per week. Please note, Family Stores operate on public holidays.The starting hourly rate is $26.00.This role may close early due to an increased number of applications - apply as soon as possible to avoid disappointmentWe look forward to receiving your application.TSA is proud to be an equal opportunity employer and is committed to creating a diverse environment.
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