Sales Consultant

8 hours ago

Auckland, New Zealand Carpet Court Nz Limited Full time

About Us Welcome to The Interiors Group, the home of industry leaders Carpet Court and CurtainStudio Join New Zealand's largest specialist flooring and window furnishings retail network, comprising over 60 locations and a team of over 400 dedicated employees. Our mission is to deliver an unparalleled customer experience through outstanding service, an extensive product range, and a commitment to meeting our customers' every need. About the role We are currently seeking an experienced Sales Professional to join our Newmarket team. In this position, you'll focus on building strong customer relationships and offering a diverse range of flooring solutions in a thriving and profitable region. Engage with customers in our showroom and during measure and quote appointments at their homes for a varied and stimulating work environment. You'll also have the chance to cross-sell our readymade curtains, expanding your sales potential and helping you close more deals. Key Skills and Responsibilities In this role, you will work closely with customers from the initial consultation to the post-installation check-up. Therefore, we are seeking someone who values the complete customer experience and strives to deliver the best solution for our customers. Deliver exceptional customer service by addressing client inquiries and provide accurate product information. Assist clients with product selection and guide them through the sales process to meet their needs. Measure client premises and scale plans accurately for quotes and orders. Generate and follow up on sales leads to convert opportunities into successful sales Prepare and send quotes, ensuring timely and accurate documentation Handle post-sale follow-ups and resolve customer complaints in a professional and timely manner. Maintain a clean and organized showroom and manage stock, samples, and displays. Meet or exceed sales targets Keep up-to-date with technical product knowledge You will have A strong track record of meeting or exceeding sales targets in a similar role. (Experience in flooring industry is strongly desirable) Demonstrated ability to deliver outstanding service, manage client expectations, and handle complaints with tact and efficiency. Experience with sales systems and software, such as RFMS/POS/CRM, or a willingness to learn new systems. Strong verbal and written skills NZ Drivers license is a must What we offer Competitive salary and commission Tools of the trade Ongoing training and development opportunities Joining a market leader that values staff development, customer satisfaction, and celebrating wins If you're ready to make a significant impact, join our team today We look forward to welcoming you on board as we continue to create happiness on the inside and champion excellence in our industry. APPLY NOW

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