Automotive Service Advisor

3 weeks ago


New Plymouth, New Zealand Homes Full time

At W.R. Phillips Volkswagen, Audi, Skoda, Mitsubishi and Subaru, we are proud to be one of the leading dealerships in Taranaki and are committed to keeping it that way.
Due to our ongoing success, we have an opportunity for a Service Advisor to join our supportive and well-organised Service team.
About the role As Service Advisor, you will primarily liaise between our customers and our workshop, assisting with the coordination of service department activities and related matters to achieve an efficient operation in the service department.
Involved in all aspects of the service process, you will be required to demonstrate: A customer-focused attitude committed to exceeding customer expectations Experience in a diverse customer service environment including face-to-face, phone, and online customer contact The ability to work as part of a dedicated and dynamic team Sound knowledge of automotive technology Strong communication and problem-solving skills Proficiency with Office 365 Previous experience as a Service Advisor / Qualified Technician (preferred but not essential) What's on offer?
5 Day Monday to Friday working week Fantastic team and facilities A supportive and inclusive working environment Remuneration package commensurate with experience The W.R. Phillips Group operates automotive dealerships in New Plymouth, Taranaki, representing a number of leading automotive brands covering Volkswagen, Audi, Skoda, Mitsubishi, and Subaru.
In addition to a competitive remuneration package, we are committed to providing our staff with a supportive and inclusive working environment, ongoing training, development, and career advancement opportunities.
Don't miss this chance to join our team and enjoy the benefits of our unique environment that makes customers and our staff part of the W.R. Phillips family.
Please send your CV and Cover letter to .
Apply online for this role or contact Julia Phillips for more information.
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