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The Role T he R egional Customer Services team are looking for a Customer Process Improvement Expert for ANZ to join our Hamilton based Customer Services team. Ideal Candidate Requires in-depth knowledge and experience on Customer Service. Able to identify project and pipeline opportunities proactively. Experience using best practices and deep knowledge of internal or external business issues to improve processes. Solves complex problems; takes a new perspective using existing solutions. Can work both independently and within a team, generating results with general / minimal guidance from management. Acts as a resource for colleagues with less experience. Strong facilitation skills and the ability to drive teams to consider new ways of working. #J-18808-Ljbffr