Field Service Technician

4 weeks ago


Auckland, New Zealand Bosch Home Full time

BSH Home Appliances is part of the Bosch Home Appliances Group. We make life easier with our products which include cooking, dishwashers, laundry, coffee machines, refrigeration, floor care and food preparation. An international group with an annual turnover of more than 15 billion euros, we delight customers all over the world: with intelligent technology, excellent design and outstanding convenience of use.Our mission here in New Zealand is to unleash the potential of our people and teams through a culture of connection, support, inspiration, appreciation, open-mindedness and passion.Your contributionHome appliance experience is desired and as a minimum you'll have an EST qualification and current practicing license. You'll enjoy working independently although as part of a wider team of Field Service Technicians. Your customer service standards and professional communication style will be second-to-none, along with your results-oriented mindset.Job DescriptionCarry out Service Orders on BSH appliances in the field and workshopAccept, manage and record repair requestsAssist with refurbishment of return stock as necessaryProvide support for testing, training and technical investigationsProvide customer and consumer support regarding the use or technical aspects of BSH appliancesDesired Skills and ExperienceExcellent Electrical and Mechanical aptitudeGood technical customer service skillsExperience in appliance repairsExperience working in a similar environmentEssential QualificationsRegistration (Minimum)Why BSH Home Appliances?Be part of an organisation that supports Diversity, Equity and Inclusion, whilst putting your valued technical skills (and 'number 8 wire' mentality) to use across a wide range of premium home appliances, delighting our customers.Tools of Trade providedCareer and Learning & Development opportunitiesPaid Parental Leave benefitsAdditional leave benefitsAttractive Staff Pricing on BSH products #J-18808-Ljbffr



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