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Head of Product

2 months ago


Auckland, New Zealand Fergus Software Full time

Product Management & Development (Information & Communication Technology)We’re a Series B global B2B SaaS business with offices in New Zealand (HQ), Australia, and the UK and are on a mission to help Tradies around the world get complete clarity and control over their business. We really do transform and improve our customers' lives for the better, giving back time and providing smart insights to grow and succeed.Why Join Us?All-Hands Approach: We’re an extremely high-performing team where everyone contributes to our success. You’ll be working alongside some of the brightest minds, and your impact will be felt across the company.Hybrid Working Options: Flexible working culture with 3 days in office.Career Growth: Access to generous development budgets and resources; we support your career development every step of the way. Grow your skills and put them into practice.Employee Ownership: Share in our success and truly be a part of the team with an Employee Share Option Plan.The Role:Are you passionate about product and eager to make a real impact? The Head of Product is instrumental in defining and leading a product strategy to accelerate customer acquisition, retention, and revenue growth. Overseeing our Product Managers and Product Designers, you will drive the evolution of an awesome job management product.What We’re Looking For:Commercial Sensibility: Can grow a SaaS product, with a demonstrated ability to drive down the cost of acquisition (CAC) and increase customer lifetime value (LTV).Mobile Product Expertise: Mobile product management background with a strong focus on user growth and engagement.People Leadership: Experienced leadership ability, can inspire, motivate, coach, and mentor your team.Startup Spirit: You thrive in a fast-paced, dynamic environment and are excited about the opportunity to help shape the future of job management software.Team Player: You’re collaborative, open-minded, and ready to contribute.What You’ll Do:Innovate & Build: Drive a culture of experimentation and data-driven decision-making, leveraging quantitative and qualitative insights to inform product development priorities and growth tactics.Champion: The voice of the customer, ensuring product features and enhancements are aligned with customer needs and preferences.Collaborate: Work closely with our epic team and key stakeholders to understand our customer needs and translate them into cutting-edge tech solutions aligned with our company goals.Who are you working with:Your direct reports are our epic Product team of four PMs and two Designers. Your manager is our CTPO, and you’ll be part of a product and engineering leadership team. You’ll collaborate with our exceptional Engineering, Sales, Customer, and Marketing teams.Why would you choose us:Benefits aside, we have an exceptional product that actually does change our customers' lives (providing them less stress, more $$ in their pocket, and time back). Hang out with an epic group of people, including a great new CEO, and be mentored by a world-class CTPO.Wellbeing: 4 extra paid ME days per year (focus on your wellbeing), Employee Assistance Program, Inclusive Quarterly Events.Equity: Our share scheme (ESOP) that all team members will participate in after their 1-year anniversary.Parental Leave: Additional 10 weeks of paid parental leave plus other benefits.Other: Annual L&D budget, external company-wide training workshops, reward and recognition schemes, a genuine transparent and employee-first culture.Work Setup: Hybrid - 3 days in the Eden Terrace city centre office (Tues, Wed, Thurs).Send us your CV or LinkedIn profile to careers@fergus.com and one of our Talent Team will be in touch. We look forward to connecting with you.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a Head of Product?Do you have product management experience within a Software as a Service (SaaS) company?
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