Cellar Sales Administrator

4 weeks ago

Queenstown, New Zealand Kinross Trading Post Full time

Kinross Trading Post – Queenstown, South Island Uncork Your Career in Paradise: Join Kinross Winery's Winning TeamImagine working amongst breath-taking vineyard vistas, surrounded by the rugged beauty of Central Otago, only 20 minutes from NZ's adventure capital, Queenstown. At Kinross, we're not just crafting premium wines—we're cultivating unforgettable experiences in the heart of Gibbston, New Zealand's world-renowned wine country.Nestled on 40 picturesque acres, our acclaimed Cellar Door and Bistro are more than just a destination; they're a gateway to the wine and hospitality that define our region.As we continue to grow and evolve, we're seeking a passionate individual to join our close-knit family and help shape the future of wine tourism in New Zealand.The OpportunityWe're on the hunt for an exceptional Administrator or Operations specialist to support our talented team of Wine Advisors. This pivotal role reports directly to our Cellar Sales Manager and offers:Full-time position (40 hours per week, with guaranteed minimum 30)Weekend work included, but no evening shiftsHourly rate depending on skills and experience, plus quarterly bonusesIf you're ready to blend your skills with our passion for wine and hospitality, we can't wait to meet you. Join us at Kinross – Destination Wine.The PersonYou will:Have a minimum of 1 year experience in administration and/or operationsBe happy to work in a Mac environmentBe willing to go above and beyond to deliver a world-class guest experienceBe flexible to support the sales team and streamline processes to enable salesBe comfortable talking to groups of customers and making salesHave an eye for detail and accuracy with the ability to work methodically and logicallyHave excellent time management, be organised and able to work under pressure to meet deadlinesBe confident working with software such as Excel, Shopify, Xero, RezdyDemonstrate a high level of initiative and responsibility to get 'sales' things doneHave superior problem-solving skillsBe well presented and well spoken with fluent English, spoken and writtenHave superior IT skills (we use Mac) and know how to fix the printer, reboot the wifi and keep the phone and email systems workingDemonstrate values that align with oursBe interested in wine and able to hold a conversation about wine and foodSome experience and qualifications in tourism, hotel, wine or hospitality would be a distinct advantageThe RoleYou will be responsible for:Daily and weekly planning of all Wine Tasting reservationsCommunication and customer service with agents, wine club members, tour companies, events and FITsWelcoming guests in the Cellar Door and creating a world-class guest experience and a welcoming sales environmentLiaising with our Hotel and Bistro teams to plan and host events and across-department experiencesEnsuring the Cellar Door is always presented beautifully for all guestsDaily open and close proceduresAdministration and management reportingThe CompanyKinross is a fun place to work and you will have heaps of variety, be challenged and expand your skills. We offer great staff benefits and a team culture you will want to be a part of. See our website for details of our culture and values.Please apply with CV and cover letter. Ensure your application describes your experience and achievements in all the above job requirements. Applicants must currently reside in NZ as a NZ citizen, resident or have a valid working visa. Please give details of your right to work in NZ, including visa type and expiry. Own transport and accommodation is required, as is a clean police check.
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