Technical Supervisor
3 weeks ago
ADT Security is part of the Intelligent Monitoring Group, we are one of the leading Security providers across Australasia serving a wide range of customers across the residential and commercial market.
We are a company in growth mode, that is fast paced with lots of opportunity for career growth.
ADT integrates products from our international partners and our own branded security products to deliver unrivalled solutions that include CCTV, Alarms, Monitoring, Access Control, Lone Worker and Medical Emergency protection solutions.
We have an opportunity for an experienced Technical Supervisor to join our team based in Auckland.
In this role, you will be responsible for leading the commercial service and install teams with CCTV, ACS, and Alarm systems to deliver timely service delivery, complete customer satisfaction, and budgeted department profit.
As our Technical Supervisor, you will be responsible for: Achieving total satisfaction in all aspects of installation, maintenance, and spot service delivery.
Providing installation and maintenance of systems as required.
Providing clients with service, maintenance, and installation on commercial contract quotations as required.
Working cooperatively with and for both internal and external customers at all times.
Ensuring responsive actions to client complaints are resolved in a timely manner.
Leading the team directly and remotely regarding technical inputs as well as some day-to-day management.
Being the single point of contact for all technical issues for ADT technicians as well as accredited sub-contractors for ADT.
Being hands-on regarding the installation and commissioning of larger projects.
What we are looking for: Strong technical installation, service, and faults background within electronic security systems.
Inner Range Concept & Integriti.
Milestone.
Hikvision - Optional.
DSC - Optional.
Current full driver's license is essential.
Travel is part of the work.
Right to work in NZ.
What you will get in return: Competitive Hourly Rate + allowances.
A great opportunity for career progression.
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