Customer Experiences Assistant

2 weeks ago


Bayofplenty, New Zealand Ngai Tahu Full time

For over 40 years, manuhiri (visitors) from around the world have travelled to see the famous Agrodome Farm Show. The Woollen Mill and Shearing Museum are located on-site to add to the educational and fun time experienced 365 days a year.Reporting to the Customer Experience Manager, this role will see you welcoming manuhiri from all over the world, sharing your knowledge about our activities at the Agrodome, and ensuring every visitor has an unforgettable experience. You will be selling tickets, confirming reservations, coordinating groups, and ensuring everything flows well. You will also get the opportunity to learn some essential retail skills.A little bit about what you'll need to succeed in this role:Can impress our manuhiri with your exceptional customer service skillsHas a minimum of 12 months customer service/retail experienceWorks well in a diverse teamKeeps calm under pressureCan work shifts on weekdays, weekends, and public holidaysIs open to learning about Ngai Tahu culture and historyOur purpose is to make the connection - with our manuhiri, through our people, to our place and Ngai Tahu values. We take great pride in warmly welcoming manuhiri to our experiences and manaakitanga (hospitality) is one of our core values that drives the way we do business.Agrodome is a fun, unique and safe place to work and we'd like to keep it that way. Before starting with us, you'll go through a range of checks, including drug and alcohol testing. Health and safety is super important and this is part of how we keep you, our team, and our customers safe.To apply, please follow the link below and submit your application online.
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