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Waiter/Waitress

3 months ago

Auckland, New Zealand Accor Hotels Full time

Company Description 5* Premium Hotel hosting most of the VIP's visiting the region with unique contemporary designed to cater to the sophisticated business traveller and provides families with the same warm welcome. Offer 151 rooms & suites with Executive lounge, 2 Restaurants, Lobby Cafe, 5 Meeting Rooms, 2 Ballrooms, Health Club & SPA. Job Description A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests. Qualifications Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player Excellent communication skills #J-18808-Ljbffr