Operational Analyst

4 weeks ago

Christchurch, New Zealand Insurance Australia Group Limited Full time

Have meaningful impact as an Operational Analyst.
As part of the largest insurance group in Aotearoa|New Zealand and Australia, we're here for you. Are you ready?
YOUR ROLEIn an era where customer demand for our product is increasing, your role as an Operational Analyst will play a pivotal part in making sure their needs are heard and met. As a part of the Platform Delivery team, our focus is to drive efficiency improvements across operation maintenance and strategic delivery for all Platforms. Your role will be to collaborate with and support stakeholders in ensuring availability of various applications. You'll also be a key contributor to managing risk, initiative and operational performance to ensure effective sequencing, scheduling and planning of platform activities.
This is an exciting permanent opportunity in that your recommendations will drive challenging discussions that will inform business decisions and influence business results. The successful candidate will need to be based in New Zealand, Christchurch preferred. We have flexible working options available and welcome applicants who are ready to step up and make their mark in this role.
ABOUT YOUWe are looking to use the fantastic internal talent we have here at IAG. We're after the following skill set so you can succeed in this role:
Service Desk Analyst or Helpdesk background with two years' experience in delivery, implementation, and operation of operations services.Knowledge of delivery, implementation, and operation of service desk services.Ability to build and maintain good working relationships.Strong communication and presentation skills.Confidence in liaising with all levels of customers and management.Strong understanding of business systems.Excellent judgement and decision-making capabilities.Ability to identify and solve problems through analysis and planning.Proactive and self-starter.Ability to work effectively in a team environment.Adaptability and willingness to learn new technologies and skills.Required:This role will entail some afterhours work as the team supports apps 24/7.
Minimum two years' experience in the IT industry.Strong technical background with experience in incident, problem, and change management processes.Experience working with ticketing systems such as Jira or ServiceNow.Strong troubleshooting and problem-solving abilities with the ability to identify root cause and implement resolutions.Ability to work with business stakeholders and understand business needs.Excellent communication skills, both verbal and written.Advantageous:Knowledge of the insurance business and its systems.Experience with scripting or automation tools i.e. PowerShell.Familiarity with SQL Database querying.ABOUT USIAG is not only the largest general insurance group in Aotearoa|New Zealand and Australia, underwriting over $AUD13 billion of premium per annum, we're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.
You'll know our brands – AMI, NZI, State Insurance, NRMA Insurance, CGU and WFI to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.
At IAG you're not just part of one brand, you're part of a large purpose-led Trans-Tasman group dedicated to making your world a safer place.
We're ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.
At IAG you can enjoy:
Flexibility and support so you can live life to the full.Carers and parents hub and support.Work in a team who care about people and community.Grow through dynamic Trans-Tasman secondments.Keep your skills current and accredited with the IAG Academy portal.
#J-18808-Ljbffr

  • IT Operations Analyst

    1 month ago

    Christchurch, New Zealand Transpower Full time

    Support critically important systems that operate the NZ electricity market - Work on projects that enhance the Market system and introduce new technology Transpower is Aotearoa/New Zealand's National Grid operator. We keep the energy flowing by transporting electricity from where it is generated to cities, towns, and some major industrial users. We also...

  • It Operations Analyst

    4 weeks ago

    Christchurch, New Zealand Transpower Full time

    Support critically important systems that operate the NZ electricity market.Work on projects that enhance the Market system and introduce new technology.Be intellectually challenged and a subject matter expert on the Market system.Transpower is Aotearoa/New Zealand's National Grid operator. We keep the energy flowing by transporting electricity from where it...

  • It Operations Analyst

    4 weeks ago

    Christchurch, New Zealand Transpower Full time

    Support critically important systems that operate the NZ electricity market.Work on projects that enhance the Market system and introduce new technology.Be intellectually challenged and a subject matter expert on the Market system.Transpower is Aotearoa/New Zealand's National Grid operator. We keep the energy flowing by transporting electricity from where it...

  • Operational Analyst

    4 weeks ago

    Christchurch, New Zealand Iag Full time

    Have meaningful impact as an Operational Analyst.As part of the largest insurance group in Aotearoa|New Zealand and Australia, we're here for you.Are you ready?YOUR ROLE In an era where customer demand for our product is increasing, your role as an Operational Analyst will play a pivotal part in making sure their needs are heard and met.As a part of the...

  • Operational Analyst

    4 weeks ago

    Christchurch, New Zealand Insurance Australia Group Limited Full time

    Have meaningful impact as an Operational Analyst.As part of the largest insurance group in Aotearoa|New Zealand and Australia, we're here for you.Are you ready?YOUR ROLE In an era where customer demand for our product is increasing, your role as an Operational Analyst will play a pivotal part in making sure their needs are heard and met.As a part of the...

  • Operational Analyst

    4 weeks ago

    Christchurch, New Zealand Iag New Zealand Full time

    Have meaningful impact as an Operational Analyst.As part of the largest insurance group in Aotearoa|New Zealand and Australia, we're here for you. Are you ready? YOUR ROLEIn an era where customer demand for our product is increasing, your role as an Operational Analyst will play a pivotal part in making sure their needs are heard and met. As a part of the...

  • Operational Analyst

    2 months ago

    Christchurch, New Zealand IAG New Zealand Full time

    Have meaningful impact as an Operational Analyst. As part of the largest insurance group in Aotearoa|New Zealand and Australia, we’re here for you. Are you ready? YOUR ROLE ABOUT YOU We are looking to use the fantastic internal talent we have here at IAG. We’re after the following skill set so you can succeed in this role.- Service Desk Analyst or...

  • Operations Analyst

    4 weeks ago

    Christchurch, New Zealand New Zealand Steel Full time

    New Zealand Steel, a wholly owned subsidiary of BlueScope, manufactures and markets a range of flat rolled steel products for the building, construction, manufacturing, and agricultural sectors. You may know us for our flagship COLORSTEEL brand.What you will be doingWe are currently looking for a sharp, commercially savvy Operations Analyst to join our busy...

  • Operations Analyst

    4 weeks ago

    Christchurch, New Zealand New Zealand Steel Full time

    New Zealand Steel, a wholly owned subsidiary of BlueScope, manufactures and markets a range of flat rolled steel products for the building, construction, manufacturing, and agricultural sectors. You may know us for our flagship COLORSTEEL brand. What you will be doing We are currently looking for a sharp, commercially savvy Operations Analyst to join our...

  • Operations Analyst

    4 weeks ago

    Christchurch, New Zealand New Zealand Steel Full time

    New Zealand Steel, a wholly owned subsidiary of BlueScope, manufactures and markets a range of flat rolled steel products for the building, construction, manufacturing, and agricultural sectors. You may know us for our flagship COLORSTEEL brand. What you will be doing We are currently looking for a sharp, commercially savvy Operations Analyst to join our...

  • Operational Process

    6 months ago

    Christchurch, New Zealand Christchurch City Council Full time

    Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. Our Citizen & Customer Services unit is looking for an experienced Operational Process & Insights Analyst to join the team. The Operational Process & Insights Analyst supports the delivery of...

  • Design Analysts And Senior Design Analysts

    2 weeks ago

    Christchurch, New Zealand Stats Nz Full time

    Design Analysts and Senior Design AnalystsMultiple roles available in different teamsUse your passion for data to improve the lives of people in AotearoaBring your creativity, innovation, and ideas to workDevelop and grow your career (coaching, training, study support, secondments)Stats NZ | Tatauranga Aotearoa is a Central Government employer of 1200+...

  • Financial Crime Operations

    2 days ago

    Christchurch, New Zealand Asb Bank Full time

    When you bring your unique skills and fresh perspective to ASB's financial crime team, you're not just taking on a new role with a fantastic benefits and wellbeing package along with opportunities to grow and develop your career - you're helping protect people. From spotting patterns to solving puzzles, every action you take moves us closer to a safer...

  • Commercial Analyst

    6 months ago

    Christchurch, New Zealand Echelon Group Full time

    Christchurch- No close date- Recruiting NowSign In - Commercial Analyst- Use Your Passion for Data Analysis - Further Develop Power BI Reporting - Complete Role Ownership This successful business is well established but currently experiencing a period of growth. As such the opportunity has arisen for an experienced Commercial Analyst to join the finance...

  • Business Analyst

    4 weeks ago

    Christchurch, New Zealand Graham Consulting Christchurch Full time

    6-month fixed term contractCompetitive SalarySystems and accounting focus The Opportunity Our client is seeking a skilled Business Analyst to join on a 6-month fixed term contract. In this pivotal role, you will analyse business processes, identify areas for improvement, and implement effective solutions to enhance operational efficiency. The ideal candidate...

  • Business Analyst

    4 weeks ago

    Christchurch, New Zealand Graham Consulting Christchurch Full time

    6-month fixed term contractCompetitive SalarySystems and accounting focus The Opportunity Our client is seeking a skilled Business Analyst to join on a 6-month fixed term contract. In this pivotal role, you will analyse business processes, identify areas for improvement, and implement effective solutions to enhance operational efficiency. The ideal candidate...

  • Analyst - Investment Banking

    1 month ago

    Christchurch, New Zealand Tap The Andersen Partnership Full time

    Analyst - Investment Banking Investment Banking Analyst:We are seeking a highly skilled and motivated Analyst to join our dynamic Investment Banking team at a leading Private Capital firm. In this pivotal role, you will support the successful execution of client transactions while contributing to the operational efficiency of our business. Your expertise...

  • Analyst - Investment Banking

    1 month ago

    Christchurch, New Zealand Tap The Andersen Partnership Full time

    Analyst - Investment Banking Investment Banking Analyst: We are seeking a highly skilled and motivated Analyst to join our dynamic Investment Banking team at a leading Private Capital firm. In this pivotal role, you will support the successful execution of client transactions while contributing to the operational efficiency of our business. Your expertise...

  • Design Analysts And Senior Design Analysts

    2 weeks ago

    Christchurch, New Zealand New Zealand Government Full time

    Design Analysts and Senior Design Analysts at Statistics NZ, Multiple Locations Multiple roles available in different teamsUse your passion for data to improve the lives of people in AotearoaBring your creativity, innovation, and ideas to workDevelop and grow your career (coaching, training, study support, secondments)Stats NZ Tatauranga Aotearoa is a...

  • Design Analysts And Senior Design Analysts

    2 weeks ago

    Christchurch, New Zealand New Zealand Government Full time

    Design Analysts and Senior Design Analysts at Statistics NZ, Multiple LocationsMultiple roles available in different teamsUse your passion for data to improve the lives of people in AotearoaBring your creativity, innovation, and ideas to workDevelop and grow your career (coaching, training, study support, secondments)Stats NZ | Tatauranga Aotearoa is a...