Commercial Performance Manager

3 days ago


Wellington, New Zealand Accor Hotels Full time

Company Description Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor thus has a portfolio of incomparable brands, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.
Job Description You will be supporting the Director Commercial Australia in driving hotel performance and achieving key commercial KPIs. Manage a portfolio of hotels, assist Operational leaders, and help develop commercial skills with our hotel teams. Lead hotel pre-opening projects in collaboration with Sales, Marketing, Distribution, Revenue, and Communication teams. Analyse results, propose improvements, and ensure the effective use of Accor tools and processes.
This role is responsible for:
Implementing the strategic direction from the Accor Pacific Office, MEA APAC, and Central OfficesSupport hotels in building robust budgets, creation of business and channel plans that drive above-market performance.Collaboration with Operational leaders and in hotel commercial teams to leverage and activate commercial initiativesAnalyse commercial performance providing recommendations to enhance performance across a range of channels and systemsSupport training, coaching and talent development of hotel commercial teamsOnboard new hotels and oversee development of appropriate commercial plans including pre-opening, and hotel business plansSupport key supplier relationships, assist managing major precinct tenders, and support new business opportunities with existing and potential clients across the region.In depth market knowledge across geographies supporting properties to maximise commercial opportunitiesQualifications Bachelor of Business (preferred)5+ years' experience in Revenue Management or senior Sales & Marketing roleKnowledge of Hotel Operations and DistributionKnowledge of Accor systems and tools desirableProficiency in reporting tools (Tableau) and Microsoft Office (Excel, Powerpoint)Strong project management skillsAbility to manage multiple stakeholders effectivelyAdditional Information Suitably experienced and qualified applicants who currently have full working rights in Australia will only be considered.

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