Barber Shop Manager

2 weeks ago

Auckland, New Zealand Tommyguns Full time

Management - Store (Retail & Consumer Products)

Tommy Gun’s Sylvia Park, Auckland is searching for their next barber shop manager

Are you a dynamic leader with a passion for delivering exceptional customer experiences? Tommy Guns is seeking a dedicated and experienced Store Manager to lead our team and drive our business to new heights

Our managers are more than just a welcoming face; they are responsible for the everyday running of the barber shop. It is a very fast-paced role/environment and is best suited to someone who is a gun at multitasking, extremely organised, and shines under pressure. We thrive on our fast-paced environment but make sure we are always having fun with the pace

We’re not just your typical Barbershop. The atmosphere and vibe in our shop is like nothing else We offer our customers the best of the best by having a strong team of talented barbers, receptionists, and managers. We also stand out from the rest with our state-of-the-art in-mirror TVs, complimentary beverages, hot towel finishes, wash & scalp massages, and cut throat razor neck shaves. We have the largest range of men’s hair care, styling, beard, shave, and grooming products from around the globe. We are the ultimate destination for grooming and to top it all off, the tunes are always pumping

Did we mention we‘re worldwide? We have 13 locations throughout Australia, over 80 Barbershops throughout Canada, and now two stores in New Zealand. We’re growing rapidly and want people like you to join us on our epic journey

Key Responsibilities:

  • Oversee daily store operations to ensure a seamless shopping experience for customers.
  • Lead, mentor, and inspire a team of staff to achieve sales goals and maintain high service standards.
  • Manage inventory, merchandising, and visual displays to create an inviting store atmosphere.
  • Implement and monitor sales strategies to enhance profitability and drive growth.
  • Foster a positive work environment that encourages teamwork and personal development.

We’ll support you with:

  • Generous incentives & team rewards
  • Incredible team culture & shop vibe
  • Great career opportunities across New Zealand & Australia (if interested)
  • Ongoing skills training & development offered by our Support Office Team
  • Staff discounts for family and friends

What we’re looking for in you:

  • Be willing to learn everything about barbering without actually being a barber.
  • Confidence in running a large team of barbers.
  • Great with delegating & organisation with your front of house team.
  • To be available for all hours of trade including weekends and late night trading.
  • Long-term commitment to the role.
  • Confidence to educate and recommend retail products to walk-in customers.
  • A hunger to smash daily targets & KPI’s.

Sound good? Send through your details; we’d love to hear from you Please note that only applications with a cover letter will be considered.

Your application will include the following questions:

  • Do you have experience in a sales role?
  • Which of the following statements best describes your right to work in New Zealand?
  • How many years' experience do you have as a store manager?
  • Do you have customer service experience?
  • How many years of people management experience do you have?
  • Do you have experience using point of sale (POS) software?
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