Customer Experience Specialist
3 weeks ago
We are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them. People are at the heart of everything we do.This role is pivotal to our Customer Experience Team. You will be delivering outstanding customer service and support, leading to better health outcomes for our customers. You will work closely with our clinical and non-clinical teams on all aspects of delivering and improving great customer experience.Linwood Medical Centre provides health care services to the East Christchurch community. Located in Eastgate Shopping Centre, we are proud to work closely with The Loft Community Wellbeing Services.About the role:Your focus will be delivering customer-first service, liaising with patients, their families and care providers. You will be the "go to" for resolving customer experience issues and providing support to the clinical team. Ultimately, you will be proactive in making all patient experiences seamless, accessible, timely, and as safe as possible. Key responsibilities include:Answering customer queries via phone, social media, email & messaging within our app.Providing insight into process improvement within the Customer Experience Team.Assisting with clinical enrolments.Handling patient files.Invoicing, billing & appointment bookings.Experience Required:Customer service experience.Able to thrive in a fast-paced environment.Exceptional written and verbal communication skills.Detail oriented and the ability to multitask.Team player who can collaborate with various departments.Tech savvy.Ability to think on your feet and display good judgment and decision making skills.If you're passionate about customer care and would like to step into the healthcare industry to make a difference, we would love to hear from you
#J-18808-Ljbffr
-
Customer Experience Specialist
3 weeks ago
Christchurch, New Zealand Customer Experience Specialist - Linwood Medical Full timeCustomer Experience Specialist - Linwood MedicalCustomer Experience Specialist - Linwood Medical – Linwood, South IslandWe are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to...
-
Customer Experience Specialist
1 month ago
Christchurch, New Zealand Customer Experience Specialist - Linwood Medical Full timeCustomer Experience Specialist - Linwood MedicalCustomer Experience Specialist - Linwood Medical – Linwood, South IslandWe are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to...
-
Customer Experience Specialist
4 weeks ago
Christchurch, New Zealand Customer Experience Specialist - Linwood Medical Full timeCustomer Experience Specialist - Linwood Medical Customer Experience Specialist - Linwood Medical – Linwood, South Island We are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening...
-
Customer Experience Specialist
3 weeks ago
Christchurch, New Zealand Customer Experience Specialist - Linwood Medical Full timeCustomer Experience Specialist - Linwood Medical Customer Experience Specialist - Linwood Medical – Linwood, South IslandWe are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to...
-
Customer Experience Specialist
3 weeks ago
Christchurch, New Zealand Customer Experience Specialist - Linwood Medical Full timeCustomer Experience Specialist - Linwood Medical Customer Experience Specialist - Linwood Medical – Linwood, South Island We are a full-service GP provider, but not your typical GP practice.We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences.The Tend customer journey is all about listening to...
-
Customer Experience Specialist
2 weeks ago
Christchurch, New Zealand Tend Full timeCustomer Experience Specialist - Linwood MedicalWe are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them....
-
Customer Experience Specialist
3 weeks ago
Christchurch, New Zealand Tend Full timeCustomer Experience Specialist - Linwood MedicalWe are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them....
-
Digital Experience: Platform Specialist
2 days ago
Christchurch, New Zealand Morgan Campbell Full timeMorgan Campbell – Christchurch, South IslandAre you ready to shape the future of digital experiences? Our client, a dynamic and community-focused organization, is on the hunt for a talented Digital Experience Platform Specialist. If you're a forward-thinking innovator with a passion for technology and customer-centric solutions, this role is your...
-
Customer Experience Agent
3 months ago
Christchurch, New Zealand Computer Concepts Full time**General information**: **Location** Christchurch **Expertise** Contact Centre **Job Level** Entry **Employment Type** Permanent part-time **Close Date** 15-Sep-2024 **Ref #** 57788 **Description & Requirements**: **AMS/111** - As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New...
-
Customer Experience Agent
1 month ago
Christchurch, New Zealand Computer Concepts Full time**General information**: - Location- Christchurch- Expertise- Contact Centre- Job Level- Entry- Employment Type- Permanent full-time- Close Date- 30-Oct-2024- Ref #- 58501**Description & Requirements**: **AMS/111** - As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New Zealand win big in a digital...
-
Digital Experience Platform Specialist
6 days ago
Christchurch, New Zealand Christchurch City Council Full timeDatabase Development & Administration (Information & Communication Technology)Government (Government & Defence)Full timeThe Council's IT function plays a pivotal role in our organisation through its range of information and technology services, supporting the delivery of the Council's services to the community. There is virtually nothing that happens in our...
-
Digital Experience Platform Specialist
5 months ago
Christchurch, New Zealand Christchurch City Council Full timeThe Council's IT function plays a pivotal role in our organisation through its range of information and technology services, supporting the delivery of the Council's services to the community. There is virtually nothing that happens in our organisation without some IT touch. As a forward thinker, you will always be one step ahead having a strong awareness...
-
Customer Experience Specialist
3 weeks ago
Christchurch, New Zealand Tend Full timeWe are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them. People are at the heart of everything we do.This...
-
Customer Experience Specialist
1 month ago
Christchurch, New Zealand Tend Full timeWe are a full-service GP provider, but not your typical GP practice. We’re re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them. People are at the heart of everything we...
-
Customer Experience Specialist
5 months ago
Christchurch, New Zealand Tend Full timeWe are a full-service GP provider, but not your typical GP practice. We’re re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them. People are at the heart of everything we...
-
Customer Experience Specialist
4 weeks ago
Christchurch, New Zealand Tend Full timeWe are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them. People are at the heart of everything we do.This...
-
Customer Experience Specialist
3 weeks ago
Christchurch, New Zealand Tend Health Ltd Full timeWe are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them. People are at the heart of everything we do.This...
-
Digital Experience Platform Specialist
2 weeks ago
Christchurch, New Zealand Christchurch City Council Full time**_E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi._** The Council's IT function plays a pivotal role in our organisation through its range of information and technology services, supporting the delivery of the...
-
Senior Arborists
2 weeks ago
Christchurch, New Zealand Treetech Specialist Treecare Ltd. Full timeSenior Arborists - Christchurch, New Zealand - Treetech Specialist Treecare Ltd.DescriptionWe are seeking an experienced Arborist to join our Christchurch team at Treetech Specialist Treecare Ltd. We offer job security, a variety of diverse jobs, remuneration between $29.66 and $35 per hour, clear career progression, opportunities for development, and a safe...
-
Customer Specialist
3 months ago
Christchurch, New Zealand ASB Group Full time**Customer Specialist (CS) - Direct Channels** **Christchurch and Rangiora (Contact Centres)** **Te mahi ki ASB | Working for ASB** At ASB, we strongly believe in cultivating a sense of Belonging for our customers and our staff. How do we do this? - Through our purpose (why we exist) is **'Accelerating progress for all New Zealanders**'. - Through our...