Senior Member Services Consultant
4 days ago
Working at Les Mills is challenging in all the right ways. We work hard, but man we have fun
What we do matters: Making Humans Fit for Life. So if you’re looking for a job that combines your passion for customer service and administration with a big picture purpose….here it is We’re all about people growing and developing. This is where you can bring the best of you to work every day.
Right now, we need a Senior Member Services Consultant to join our Member Services team at our office based in Les Mills, Hutt City.
Reporting to the National Member Services Manager, you will be working as part of a team whose aim is to deliver outstanding service to our 12 clubs around the country, and ultimately our 50,000 members. Your exceptional customer service by phone and email will enhance member relations and improve member retention rates.
A key focus for the role is to provide guidance and direction to other Member Services Consultants, deal with exceptions, and proactively resolve member issues or inquiries. This is where your strong administration and communication skills will come into play
You will ideally:
- Have excellent verbal and written communication skills (well-spoken, clear English is essential)
- Have strong problem-solving skills and be able to methodically investigate member issues and inquiries
- Have the ability to create and negotiate win/win situations
- Love working with people and have the ability to stay calm when under pressure
- Have a high level of accuracy, attention to detail and be confident in working with systems (we have an in-house CRM system) as well as Microsoft Excel and Word
- Have your own fitness story and be passionate about health and wellness
Our team is passionate and relentless in the pursuit of health and wellness. We expect the best from ourselves and others.
This role is full-time for 40 hours per week.
-
Member Services Consultant
3 days ago
Lower Hutt, New Zealand Les Mills Full timeWorking at Les Mills is challenging in all the right ways. We work hard, but man we have fun! What we do matters: Making Humans Fit for Life. So if you’re looking for a job that combines your passion for customer service and administration with a big picture purpose.here it is! We’re all about people growing and developing. This is where you can bring...
-
Member Services Consultant
1 week ago
Lower Hutt, New Zealand Les Mills Full timeWorking at Les Mills is challenging in all the right ways. We work hard, but man we have fun! What we do matters: Making Humans Fit for Life. So if you’re looking for a job that combines your passion for customer service and administration with a big picture purpose.here it is! We’re all about people growing and developing. This is where you can bring...
-
Member Services Consultant
4 days ago
Lower Hutt, New Zealand Les Mills Full timeWorking at Les Mills is challenging in all the right ways. We work hard, but man we have fun! What we do matters: Making Humans Fit for Life. So if you’re looking for a job that combines your passion for customer service and administration with a big picture purpose.here it is! We’re all about people growing and developing. This is where you can bring...
-
Health Consultant
4 days ago
Lower Hutt, New Zealand Life Care Consultants Full timeNo experience necessary | Full training provided | New health graduates welcome! - Travel across Lower North Island (Based in Wellington) - company vehicle provided | Immediate start - Highly suited to mid-career professionals looking for a change - ** No experience necessary - comprehensive training provided**: - ** Highly autonomous role**: - ** High job...
-
Registered Nurse/health Consultant
4 days ago
Lower Hutt, New Zealand Life Care Consultants Full timeFull-time or Part-time roles available - No Shiftwork - Travel across the Wellington region with a variety of duties and locations - $80 TO $85K + OVERTIME RATE + WORK VEHICLE + OVERNIGHT ALLOWANCE PLEASE NOTE WE CAN ONLY ACCEPT APPLICATIONS FROM NURSES IN NEW ZEALAND WHO HAVE AN ANNUAL PRACTISING CERTIFICATE/REGISTRATION. About the role: We currently have...
-
Store Consultant
14 hours ago
Lower Hutt, New Zealand National Storage Full time**Permanent Full Time Role with a Stable, Industry Leader** **Set Rotating Roster with No nights, Sundays or Public Holidays for a Great Work/Life Balance** **Multi-Facet Role with Customer Service, Administration and Operational Tasks** *** **Use your customer service skills, and vivacious personality to join our ever-growing team of Storage Consultants...
-
Consultant Plastic Surgeon
2 days ago
Lower Hutt, New Zealand New Zealand Government Full timeNau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District **Location**: Hutt Hospital **Service**: Surgical Services, Plastic Surgery **Contract**: Permanent, full time/part time (1 FTE - 0.8 FTE) **Salary**: As per ASMS MECA Kōrero mō te tūranga - About the role We - re looking for a permanent Consultant Plastic Surgeon to join our...
-
Finance and Insurance Consultant
4 days ago
Lower Hutt, New Zealand Toyota Full timeKing Toyota is a market leading vehicle dealership where we pride ourselves on doing the simple things well and making it easy for our customers to do business with us. We’re looking for a Finance & Insurance Consultant to compliment our experienced and successful Used Vehicle Sales department at our Lower Hutt Branch. The main responsibilities of the...
-
Service Desk Team Member
4 days ago
Lower Hutt, New Zealand The Warehouse Full timeCompany Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...
-
Consultant Psychiatrist
1 week ago
Lower Hutt, New Zealand New Zealand Government Full timeNau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District **Location**: Hutt Hospital, Lower Hutt **Service**: Older Persons Mental Health **Contract**: Permanent, part time (0.9 FTE) **Salary**: As per ASMS MECA Kōrero mō te tūranga - About the role This position is ideal for an experienced consultant psychiatrist with interest and...
-
Service Desk Team Member
15 hours ago
Lower Hutt, New Zealand The Warehouse Full timeCompany Description The Warehouse is the brand that began it all. Founded in 1982 by Sir Stephen Tindall, the first ‘red shed’ challenged established retailers and proved popular with customers as a result of its simple style, and wide range of products at bargain prices. The Warehouse has become a Kiwi household name, and we proudly recognise the role...
-
Consultant Anaesthetist
4 days ago
Lower Hutt, New Zealand New Zealand Government Full timeNau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District **Location**: Hutt Hospital **Service**: Department of Anaesthesia **Contract**: Permanent, full time **Salary**: As per ASMS MECA Kōrero mō te tūranga - About the role We - re looking for a permanent full time Consultant Anaesthetist to join our team at Hutt Hospital. You - ll...
-
Used Vehicle Consultant
1 week ago
Lower Hutt, New Zealand Myjobspace Full timeAt **King Toyota - Lower Hutt**, we are looking to grow our team with a customer service minded individual that we can develop for a career as a professional **Used Vehicle Consultant.** As one of the largest Toyota dealer groups in New Zealand, we strive to create the best customer experience possible in all departments; therefore, we value people who are...
-
Used Vehicle Consultant
3 days ago
Lower Hutt, New Zealand Toyota Full timeAt King Toyota - Lower Hutt, we are looking to grow our team with a customer service minded individual that we can develop for a career as a professional Used Vehicle Consultant. As one of the largest Toyota dealer groups in New Zealand, we strive to create the best customer experience possible in all departments; therefore, we value people who are...
-
Clinical Nurse Coordinator
3 days ago
Lower Hutt, New Zealand New Zealand Government Full timeNau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District **Location**: Two positions available both based at Capital Coast Campus **Service**: Elective Services **Contract**: Permanent full time - Monday to Friday **Salary**: Senior Nurse Grade 1 (previously grade 3) NZNO Meca Kōrero mō te tūranga - About the role We are looking for...
-
New Vehicle Consultant
4 days ago
Lower Hutt, New Zealand Toyota Full timeWork for New Zealand's most trusted automotive brand with over 30 years of market leadership! At King Toyota, Lower Hutt we are looking to grow our team with a customer service minded individual that we can develop for a career as a professional Vehicle Consultant. As one of the largest Toyota dealer groups in New Zealand, we strive to create the best...
-
Customer Sales Consultant
4 days ago
Lower Hutt, New Zealand AA New Zealand Full time**What You'll Be Doing | Mō te Tūranga** As the face of the AA, you will be offering a customer centric approach to everyone who visits our AA centres. As a Customer Sales Consultant, you will play an important role in identifying customer needs and providing them with the right AA products, ensure great customer outcomes in a fast-paced retail...
-
New Vehicle Consultant
4 days ago
Lower Hutt, New Zealand Toyota Full timeAt King Toyota Lower Hutt, we are looking to grow our team with a customer service minded individual that we can develop for a career as a professional New Vehicle Consultant. About Us As one of the largest Toyota dealer groups in New Zealand, we strive to create the best customer experience possible in all departments; therefore, we value people who are...
-
Service Desk Team Member
4 days ago
Lower Hutt, New Zealand The Warehouse Full timeCompany Description The Warehouse is the brand that began it all. Founded in 1982 by Sir Stephen Tindall, the first ‘red shed’ challenged established retailers and proved popular with customers as a result of its simple style, and wide range of products at bargain prices. The Warehouse has become a Kiwi household name, and we proudly recognise the role...
-
Move Management Consultant
1 week ago
Lower Hutt, New Zealand SIRVA Full timeSIRVA BGRS is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With SIRVA BGRS locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and...