Customer Services Officer

1 week ago


Auckland City, New Zealand Cultivate Full time

Join a welcoming team with friendly, supportive Manager
- Start a new role before Xmas - start earning immediately
- Currently reside in New Zealand
- Hold NZ or Australian Citizenship
- Hold a NZ Work Visa

**About the company**:
This organisation is in the business of selling medical products on a large scale to customers all over NZ, Australia and the South Pacific. They work very closely with medical professionals to ensure they are providing state of the art products.

**Hours, Location and Duration**:

- 40 hours per week
- 8 hours per day between the hours of 8.30am to 5.30pm
- Mondays to Fridays only
- This role is based in Glen Innes
- Start immediately
- Temp role
- Duration will be approximately 2 to 3 months (ish)

**About the role**:

- Order processing
- Keying orders accurately and quickly
- Dealing with sales enquiries
- Liaising with warehouse & sales teams to ensure smooth deliveries
- Dealing with consumer feedback & complaints over phone & in writing
- Updating product pricing
- Arranging PODs, copies of invoices, credit notes
- Full training will be provided
- Covering a newly vacant Nth Island Customer account

**About you**:

- You'll be available immediately i.e.not working now therefore you don't have to provide notice in a current role
- Ideally you will have phone-based Customer Service experience
- You'll be that person who goes the extra mile to keep your customer happy
- You'll need to be technically savvy with some admin experience
- You'll ideally have experience with a CRM system
- You'll have fast and accurate data entry skills
- You'll need 'spot on' attention to detail
- You'll love a busy fast-paced role
- If you have experience with Microsoft Dynamics 365 - great

**What's in it for you?**
- Start a new role before Xmas then have time off over Xmas NY and back into it in January
- Continuous work to take you through the next 2 to 3 months
- You'll be paid weekly
- An opportunity to learn about a whole new industry
- An opportunity to build on your customer service experience
- Regular updates from your Cultivate Consultant (me) on the employment market and future opportunities after this contract finishes

**How to apply**:



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