Receptionist - Emergency Department

3 weeks ago

Hamilton, New Zealand Health New Zealand - Te Whatu Ora Waikato Full time

**Receptionist - Emergency Department**

**Job Number**:WAI28637**

**Where you’ll be working**: Emergency Department

**The details**: 0.8 FTE (4 shifts per week) where you will work a range of different shifts, including some Night Shifts.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

**The Opportunity**

Are you looking for a rewarding role in a dynamic environment? We’re seeking passionate receptionists to join our dedicated clerical team in the Emergency Department (ED) at Waikato Hospital

**Key responsibilities of the role**:

- Deliver high-quality, customer-focused reception services.
- Accurately verify and input vital patient information.
- Liaise effectively with patients, whānau, caregivers, and healthcare professionals.
- Collaborate with ED clinical and clerical staff to ensure seamless operations.
- Contribute to a positive workplace culture and support ongoing quality improvements.

**About our Service**

The ED Clerical team is committed to collectively delivering a quality, safe and accurate service along with treating all patients with dignity, respect, and compassion. Together we build an effective team and patriciate in ongoing quality improvements as required. If the team is supporting each other then they will grow together, excellent communication is a vital part of this. Our success is driven by having shared accountability for healthy people, excellent care. This will enable you all to manage your health and wellbeing, to provide excellent care through smarter, innovative delivery.

**About you**
- Previous experience as a receptionist or in administration, preferably in a healthcare setting.
- Strong communication and interpersonal skills.
- A commitment to excellence and integrity in all interactions.
- A proactive approach to personal responsibility and well-being.
- The ability to handle shift work with stamina and enthusiasm.
- Outstanding customer service skills.

**Working for Health New Zealand**

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

**_ Our commitment to equity, diversity and inclusion _**

**Click **here **to view the position description.**

**How to Apply

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