Manager

3 days ago


Auckland City, New Zealand BNZ Full time

**He Waka Eke Noa | Creating Great Together**

Due to an internal promotion we're looking for a** Manager - Management Assurance **to join our Customer, Product & Services (CP&S) division.

This role is responsible for acting as a trusted advisor and partner to the CP&S Business Unit, supporting the execution of risk, management, compliance and project execution accountabilities through provision of day to day advice and guidance on operational risk and compliance matters. The role will be actively supporting one or more of the product domains (Consumer Lending, Business Lending, Payments & Merchants or Everyday Banking) with their operational risk and compliance activities.

**Mō te Tūranga | About the Role**

We sat down with our Head of Management Assurance - Customer, Product & Services and he let us know the following about the role:
**What is the team culture and environment like?**

The team vision is to deliver world class operational risk & compliance advice, provide governance leadership, ensure operational practices result in great customer outcomes and develop great colleague relationships across the Bank to enable the successful delivery of projects. The CP&S Management Assurance team is an experienced, supportive group and the team are always willing to assist and coach other team members.

**What is your favourite thing about working for BNZ?**

BNZ is focused on delivering great kiritaki (customer) outcomes and supporting staff to 'own it' and do the right thing. This is a fast-paced role with lots of challenges and the opportunity to drive change / improvements across the Customer Product & Services business unit and the broader BNZ network.

**What attributes will this person display in order to be successful in this role?**

We are looking for someone with experience in risk management, product governance with a strong focus on compliance, ideally 5+ years, who has a passion for improving risk management in the financial services sector. Alongside your broad knowledge of risk management and compliance frameworks, principles and methodologies, you'll be a creative thinker with proven success in resolving problems. You'll have the ability to communicate effectively to a wide range of BNZ audiences, including experience in facilitation and up-skilling stakeholders across the business.

**What is the most exciting thing about this opportunity?**

This role provides the opportunity for an experienced risk management professional to get exposure to the end-to-end product lifecycle of the BNZ products and get across different systems/operating processes/functional teams.

In additional to daily operational risk support activities, there will be great opportunities to work on change projects in the Customer, Products & Services business including projects covering digital experience/operational enhancements with goals to improve compliance by design and customer experience.

**Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand**

Here at BNZ we embrace flexible working, have a strong focus on career development and progression, as well as a range of great benefits, including 6 weeks annual leave This is a fantastic opportunity to gain the support BNZ provides with personal and professional development and progression opportunities.
- Applications close Tuesday 23rd May at 11:55pm._



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