UX Designer

3 weeks ago


Auckland City, New Zealand Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Team Summary**

We are a team of passionate UX designers and researcher that love to solve complex business problems with elegant user experience. We work on a SaaS platform that serves some of the biggest financial institutions and organizations in the world. The experience we crafted is crucial to the complex business and financial processes used by these entities. As a collaborative and supportive team, we have a strong sense of accountability and culture of excellence.

**What UX designer does at Visa**:
In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems in complex use case scenarios. A strong portfolio of successful UX projects is essential. This role requires a UX designer who’s experienced at taking complex user tasks and transforming them into intuitive, beautiful and accessible user experiences.

**Why this is important to Visa**

The transformational change in the financial industry require our product to be as intuitive and user friendly as the consumer product space, with far more complex business problems to solve. The UX function is also the key to our future growth strategy.

**Projects you will be a part of**:
You will work closely with our senior UX designer, researcher, and Product Managers to create user experience artefacts such as journey map, wireframe, design and prototypes. You will be tasked to bring abstract concepts to life with strong visualization skills. You will also work closely with business analysts and engineering team to make sure the designs are flawlessly implemented and delivered. You will work on projects that redefine and redesign a variety of business finance processes in some of the biggest organizations around the world.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

**Qualifications**:
What you will need:

- Solid proficiency in user journey mapping, wireframing, prototyping and UI design.
- Strong understanding of Information Architecture and Interaction Design. Hands on experience with user testing are desired. Experience in web analytics would be highly regarded.
- Experience in designing user interfaces for large commercial SaaS product, or B2B web based software especially those that are data-rich with complex scenarios and workflows is desired.
- Experienced in designing for mobile apps or mobile optimised sites. Knowledge in mobile usability patterns and an appreciation for clean, simple and usable interfaces is important.
- Familiar with web accessibility best practices. HTML & CSS knowledge will help.

What will also help:

- Background or experience in designing finance software is a plus.
- Experience in user behavior analytics.
- Mobile app design experience.
- Knowledge in accessibility and inclusive design

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in the country where this job is located are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.


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