Senior UX/UI Designer

2 weeks ago


Auckland City, New Zealand Fidelity Life Full time

Join us on our transformational journey
- Permanent, fulltime position

**The Opportunity**:
Fidelity Life is on a journey to put the customer at the heart of everything we do, which touches on people, processes, systems, products, the fabric of our business. Due to this, we have an opportunity for a
**Senior UX/UI Designer** to join our team. The purpose of the Senior UX/UI Designer role is to provide design expertise for Fidelity Life on that journey.

The role is accountable for delivering user interface design across Fidelity Life focusing on user experience, interaction design and visual design for digital experiences. You’ll be joining a team of like-minded designers who are passionate about crafting world-class experiences.

This is a permanent, full-time position ideally based in Auckland, with flexible working options available.

Some day-to-day responsibilities include:

- Collaborating with key stakeholders and external partners to design customer, adviser and employee experiences.
- Collaborating with the Marketing, Digital and Technology teams to support brand and technical objectives.
- Creating wireframes and prototypes through an iterative design process.
- Lead creation of visual design concepts collaboratively with Marketing and Brand stakeholders
- Ensuring designs meet brand guidelines for visual design.
- Creating and maintaining design systems that enable efficient and effective UX and UI design across Fidelity Life digital experiences.

***

**About You**:
Design thinking methodology is at the forefront of everything you do You are a collaborative and progressive thinker with the ability to problem-solve and act as a thought leader in UX/UI space. Together with this you can manage multiple demands, and enjoy the dynamics of a fast paced, fluid work environment. You are a confident communicator, that can inspire and influence your stakeholders through our journey.

Together with this you will have:

- A degree and / or appropriate professional accreditation within a relevant discipline
- A minimum of 5-7 years’ experience with solid understanding of UX/UI, design process and design research.
- Design experience inclusive of qualitative design research and UX/UI design either client side or a mix of client side and consultancy, but with full customer lifecycle experience.
- Strong familiarity with digital (technologies, platforms, and concepts).
- Solid understanding of design tools and process.
- Experience in establishing design systems in a large organisation.
- Hands-on experience with Agile Methods and/or Lean UX is desirable.
- Financial Service and/or Insurance industry experience is desirable.

***

**About Us**:
Fidelity Life is New Zealand’s largest locally owned and operated life insurer.

We have a clear, winning aspiration, built around transforming our industry through a customer lens. It’s easy to talk that talk, but we are already walking the walk - using smart technology, data & insights and digital capability to unlock a deep understanding of our customers and provide innovative solutions and experiences that meet their needs.

We’re also committed to our communities. Given that New Zealand has one of the lowest rates of life insurance in the developed world, we think we have a responsibility to raise financial awareness and education nationwide, to provide better protection for all New Zealand families and whanau.

What’s more, we’ve gone next level with our new flexible working approach, something we call flexiplace flexiplace means our people can work with their leader to determine where and how they want to work, depending on their day. Whether that’s at home, in the office or on the go, we’ve empowered our people to choose how they’ll deliver for our customers, partners and each other.


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