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Retail Store Manager

5 months ago

New Zealand Kookaï Full time

At KOOKAI, you will add value to our culture and family-owned business.

We are looking for a leader that excels at customer service, leads by example, is a team player and a nurturing trainer.

You will be the key role in driving high standards within your store, alongside a collaborative and friendly team. At KOOKAI, our people are everything. We want a leader who is ambitious and passionate about succession planning, who thrives seeing others grow to reach their full potential.

When you join KOOKAI you will have the opportunity to grow and progress within our company. You will receive ongoing tailored training to further develop your capabilities within your area of interest. The position of Store Manager at KOOKAI is highly rewarding and invaluable to a career in fashion with many of our previous Store Managers now working in our Head Office. We drive internal succession planning as a key focus

**What you’ll be doing**:

- Leading a team to deliver exceptional customer service
- Styling customers
- Driving KPI’s
- Recruitment
- Training and coaching
- Visual merchandising
- Managing store administration and operations
- Loss prevention

**What we’d love from you**:

- Management experience
- A passion for providing an exceptional customer experience
- A love for fashion and styling
- Strong leadership and training abilities
- An empathetic and clear communicator
- High enthusiasm to learn and succeed
- Initiative and adaptability
- A desire to progress within the company

**What you’ll love from us**:

- 50% employee discount
- Regional and national conferences
- Generous quarterly clothing vouchers to build your KOOKAI wardrobe
- Personalised training, including management specific modules
- Head office work experience opportunities
- Mentoring programs
- Ongoing incentives and referral rewards
- Weekly wellness initiatives