Team Leader Regulatory Support
2 months ago
Join a dynamic team, passionate about our customers and stakeholders
- Be part of a department committed to excellent service to Aucklanders
- Hybrid work opportunity
**He angitūtanga: The opportunity**
Auckland Council's Building Consents provide local and regional building consenting services to ensure Auckland has safe and sustainable buildings.
We are seeking a dynamic Team Leader to join our team in central Auckland. In this role, you will be responsible for managing functional data sets and related dependencies across our end-to-end processes. This role involves working with a team that handles automation exceptions and ensures data integrity. You will play a crucial role in enabling the delivery of quality outcomes, driving SLAS, and building and motivating a high-performing cross-functional team.
Click **HERE** to access Position Description
**He kōrero mōu: About you**
You are someone who is resilient with sound experience in the regulatory field with a strong focus on customer-centric delivery and providing first-rate customer service.
To be successful in this role, you will have at least 7 years of experience in a business administration, Customer Services, or Regulatory environment, with 3 to 4 years having been in a leadership capacity. A relevant qualification in business administration or similar area would be an advantage. Your ability to recognise problems, identify the cause and develop and implement solutions will be the key to this role. Previous demonstrated experience in process improvement and translation of policy into the operational process would also be advantageous for this role.
**Ngā āhuatanga kei a mātou: What we offer**
This is a great opportunity to be a part of our Auckland Council's Building Consents team and make a positive contribution to this large and hardworking team. It will be your chance to assist Auckland Council to achieve our vision of making Auckland a world class city. You will be rewarded with a competitive salary and a good work-life balance.
Enjoy flexible working options and the ability to work from home and our regional hubs regularly. On top of this as part of our Auckland Council Group, you will gain access to many benefits and discounts. Click** **HERE** to find out more about our employee benefits package.
- Ehara taku toa, he takitahi, he toa takitini - My success is not mine alone, but the success of many._
**Applications close 24 October 2024**
Salary range $85,782 - $98,000 (depending on skillset and experience)
Our employer Kiwisaver contribution is additional to base salary offered.
workingforauckland #aucklandcouncil #hiring #skills #buildingconsents #compliance #regulatory #teamleader
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