Sales Assistant

5 hours ago


New Zealand YJ Living Full time

We are now looking for 3Sales Assistants to join our team in Auckland, which need to beavailable from Monday to Friday and may need to work during weekends.

Guaranteed hours of work per week:Minimum 30 hours. Up to 50 hours.

**Reports to: Manager**

**Key Purpose of the role**:
The purpose of a Sales Assistant role is to support the sales team in achieving their sales targets and delivering a high level of customer service. This involves performing a range of administrative, logístical, and customer service tasks to ensure that sales processes run smoothly, customer inquiries are effectively managed, and orders are processed accurately and efficiently.

The Sales Assistant also plays a key role in building and maintaining strong relationships with customers, identifying new sales opportunities, and presenting products and services in a compelling way. Ultimately, the role of a Sales Assistant is to contribute to the overall success of the sales team and the company by providing support and expertise that enables the sales team to operate more effectively and efficiently.

**Key Responsibilities**:

- Supporting sales team in managing customer inquiries, orders and complaints.
- Coordinating logistics and delivery of products to customers.
- Building and maintaining positive customer relationships through effective communication and follow-up.
- Identifying new sales opportunities and presenting products to potential customers.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care
- Demonstrating and explaining to customers the establishments goods and services
- Accepting payment for goods and services by a variety of payment methods and preparing sales invoices
- Assisting with the ongoing management of stock such as product inventories and participating in stocktakes
- Stacking and displaying goods for sale, and wrapping and packing goods sold
- Maintaining a clean and organized sales environment.
- Any other tasks and duties which are reasonably necessary or incidental to the position

**Skills/Competencies**
- Prior work experience is not required but would be an advantage, as on-the-job training will be provided
- Effective communication, ideally fluent in Mandarin
- Regular and reliable attendance
- Adhere to a high standard of service and safeguard customer satisfaction
- Adhere to all organizational policies and procedures, including those relating to hygiene, respect for other team members, timekeeping, and flexibility



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