Mental Health

2 months ago

Wellington City, New Zealand Whakarongorau Aotearoa New Zealand Telehealth Services Full time

**Company Description**:
**To tatou tikanga | Our Culture**

Our staff are passionate people, each driven to contribute to better health outcomes, with a focus on high priority populations. We are focused on hiring kaimahi who live and work in the communities they serve.

Whakarongorau Aotearoa is committed to understanding and improving mana taurite (equal status) starts with the understanding of self and how we, as health professionals, think and behave each minute of each day to serve the health needs for Aotearoa.

We are committed to ensuring our workforce reflects the community we support.

**Ko wai mātou | About us**

Whakarongorau Aotearoa (Whakarongorau), a social enterprise, is a digital health and social services organisation with a proven record of connecting people seamlessly with care when they need it.

Whakarongorau has the privilege of running free to the public, virtual health, mental health, and social services for the people of Aotearoa. We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need.

We use our healthy imagination to solve big problems by understanding the tiny ways that people are blocked from getting the care they deserve. Our imagination comes from our people and our partners and their drive to never give up.

**Are you studying Psychology, Counselling, Social Worker or Psychotherapy or do you have experience providing mental health and addiction support, and have interest in gaining experience in telehealth?**

We're hiring Mental Health and Addictions Advisors for permanent positions (minimum 0.6 FTE) in Auckland, Wellington, and Christchurch. Enjoy a dynamic and supportive team culture with opportunities for paid training, professional development, and career growth. You will also receive ongoing support from peers, leaders, and Clinical Supervisors.

**Atu mo te mahi | About the role**

We are currently looking to fill shifts between:
Monday - 5am-5pm

Tuesday - 12am
- 8am

Thursday - 12am and 8am

Friday’s 5am and 5pm

Saturday 6am -2pm

Sunday 12am-4pm

**More specifically your role will involve**:

- Counselling, assessment, intervention and support planning, referrals and risk management
- Providing support to people with varying needs
- Intervention and support planning, and working with people experiencing risk to help keep them safe
- Accurately recording tāngata whai ora information using new technology, tools and resources
- Participating in continuous improvement of quality and service developments
- Ensuring ethical, culturally sensitive service delivery for all service users
- Accurately recording client information using new technology, tools and resources
- Participating in continuous improvement of quality and service developments
- Ensuring ethical, culturally sensitive service delivery for all users

**Qualifications**:
**Pehea koe | About you**

**Qualifications and Experience**
- A minimum of 12 months experience working in Mental Health and/or Addiction’s counselling sector
- Preferably tertiary qualification in relevant field - Mental Health and/or Addiction’s counselling, addictions papers or psychology papers
- Ability to manage high pressure situations and use sound judgement
- Telehealth experience or face to face counselling (paid or volunteer) would be advantageous
- Excellent communication skills written and verbal
- Ability to quickly build rapport and adaptability working with varied demographics
- Korero Māori or talanoa in Pasifika languages is also highly desirable

**Skills and Competence**
- Demonstrate a high level of listening and communication skills
- Able to use appropriate counselling and support skills to meet service user need
- Uses sound judgement
- Ability to work in busy environments and managing challenging situations
- Demonstrate strong self-awareness and able to reflect on their practice
- Reliable and outcome focused
- Passionate about all aspects of service delivery
- Effective planning and organisational skills
- Recognises and supports tāngata whai ora to move towards their goals
- Ability to engage with people from a range of different cultures and backgrounds
- Whakarongorau Aotearoa acknowledges Mana Māori and mātauranga Māori as a professional skill set

If you're excited about this role and think you have what it takes, but your experience doesn't align 100%, we still want to hear from you and would encourage you to apply.

**Additional Information**:
**Ō mātou uara** - Our values

**E kimi ana mātou i ētahi tangata e kaha whakanui i ēnei uara** - We are looking for people who align naturally with these values and will champion them
- Mahia te mea tika / Do the right thing
- Hihiri e te kounga / Motivated by quality
- Ngākau nui ki te pai ake / Passion for better
- Pokohiwi ki Pokohiwi / Shoulder to shoulder

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