Lead Software Engineer

7 months ago

Auckland City, New Zealand Ideqa Full time

**About Ideqa**

Ideqa is a well established Australasian Oracle Cloud Partner specialised in the delivery, integration and support of Oracle Customer Experience (CX) SaaS, PaaS and IaaS solutions. We help organisations transform their business with smart cloud solutions. We have implemented solutions for Australasian businesses in a wide range of industries, including telcos, utilities, education, banking and insurance. Customer Experience is a journey and we are committed to being a partner for the long haul and supporting our clients every step of the way.

We have a small but skilled team who are the key to our success. We are a growing business so there are lots of opportunities for personal development and growth.

To provide valuable and integrated solutions for our clients we take full advantage of the extensibility frameworks available in the Oracle Cloud to fully extend the capability of the solutions we deliver - this includes full stack development and integration to third party systems.

**The Role**

We are looking for an experienced Lead Software Engineer, with technical solution architecture and software development experience, to be an expert and technical lead for solution development and implementations. As we work with many different customers in many different industries you will enjoy variety in the work you are doing. Some of the key areas of the role are:

- Plan, lead and run solution design workshops to assess client’s business, strategic and operational requirements
- Define design principles, and assess different solution options in context of client’s requirements and provide solution recommendations
- Interact with senior client stakeholders and assist them in taking key solution decisions for Oracle implementation programs
- Define the scope of new implementation programs and / or change requests in existing Oracle implementation programs and develop solutions, including technical/functional/process scope, cost, resourcing and schedule, and drafting statements of work
- Advise internal and client teams on best practices for implementations and provide directions to project team for best practices in cloud solutions
- Lead and participate in test planning, documenting test plans and test conditions
- Perform solution testing, document test results, and assist with defect resolution
- Identify and present new Professional Services opportunities
- Pre-planned after-hours implementations and support is required from time to time
- Maintain time-sheets and record all billable and non-billable work

**Requirements**:
**Qualifications, Skills and Experience**

As a Lead Software Engineer you will have a background in Solution Engineering or Full Stack Development and have the following relevant qualifications, skills and experience:

- Relevant degree or equivalent experience
- Minimum of 5 years experience in a senior role
- Have performed scoping and estimating activities
- Development during the 5+ years experience working in a variety of the following:
- Front-end development - HTML, CSS, Standard JavaScript
- Front-end languages and frameworks - JavaScript, TypeScript, PHP, React, CodeIgniter or equivalent
- Back-end web development - Node, PHP, python, C#, Java
- Web API services, REST, SOAP, GraphQL
- Databases and SQL-based languages
- Integrating multiple systems via native integrations and custom solutions using APIs
- Cloud computing and Edge computing
- Domain management
- Ability to communicate effectively with the ability to build rapport with team members and clients
- Presentation and Training skills if / when required
- Ability to troubleshoot technical problems both on-site and remotely
- Excellent organisation and time management skills
- Combination of business experience, technical skills, and a willingness to ‘roll up your sleeves’ and get involved in project details
- Team player who will work within the company to continue improving the way we serve our customers
- Ability to travel if needed

Beneficial but not essential
- CX, ERP, Content Management, E-Commerce

**Benefits**

**What Ideqa offers**

We offer you a range of things, on top of a competitive package that, collectively, makes for a more valuable and meaningful experience. Here’s just some of what we have to offer:

- We love CX_

At Ideqa, we’re passionate about everything CX. When you work for us, you’re not just a number, pigeon-holed into a small boring box. We believe in the collaborative power of our people which makes it a pretty special place to work because you get to be a part of everything.
- We are all client-facing_

We don’t have account managers - all our roles are customer facing so, regardless of the project, everyone in the team gets to work directly with, and provide advice to, our clients which always keeps things fresh and exciting and you learn a lot along the way.
- Self-development is part of the gig_

Everyone has personal goals and we can help you get there

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