Digital Experience Specialist

5 months ago


East Tamaki, New Zealand Fisher & Paykel Healthcare Full time

**Let’s talk about the role and responsibilities**

As a **Digital Experience Specialist** you will spearhead our Digital Workplace Experience strategies and ensure our people have the most optimal user experience when engaging with our digital technologies.

**In this role, you will get to**:

- Develop frameworks, processes, and strategies to ensure consistency around digital workplace technology user experience.
- Contribute with, and assist System Owners, with digital user experience alignment and strategies.
- Run regular workshops and training events to ensure our people are empowered with required knowledge.
- Produce and/or facilitate the creation of training material and content to ensure we are utilising our systems effectively.
- Develop and maintain a center of excellence around digital workplace technology experience.
- Produce high quality communication messages, using multiple channels, to promote learning, engagement, adoption and enrolment in training programmes.
- Elicit requirements and identify pain points to ensure all deliverables meet the needs of our people.

**Let’s talk about your capability and experience**
- Experience in facilitating workshops and presenting to varied levels of the business.
- Strong presentation and communication skills.
- Developing and delivering training and driving competency.
- Modern workplace tool and system competency, including Microsoft365 apps, including Teams and SharePoint.
- Experience with journey mapping, use case development and story boarding. Experience with Business Analysis.

**About the Company**

Fisher & Paykel Healthcare is a world leader in the design, manufacture and marketing of medical devices, exporting to over 125 countries globally. We are a company with a consistent growth strategy, providing an expanding range of innovative devices for use in respiratory care, acute care, surgery and the treatment of obstructive sleep apnea. We are a team of approx. 3500 NZ based employees plus another 3000 located internationally.

We are located in Highbrook/East Tamaki on beautiful landscaped grounds, with free car-parking, E-car stations, a great employee insurance scheme - including Life, Critical Illness and Income Protection insurance. We are spoilt for choice with our onsite subsidised food & beverage outlets as well.



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