Collections Officer

6 months ago


Auckland City, New Zealand HAYS Full time

Collections, Credit Control, Customer Service, Debt Collection

**Your new company**

Join a NZX listed company specialising in the Financial Services industry, looking to grow their talented team of 15 collections officers With a brand-new office and parking provided in the heart of Sylvia park you will be joining a family-like culture of like-minded professionals

**Your new role**
- Inbound/Outbound calls
- Negotiating payment plans
- Handling customer accounts and ensuring timely follow-ups to recover outstanding payments
- Maintaining accurate/detailed records of all interactions and collection efforts in the database
- Adherence to all privacy / regulatory processes

**What you'll need to succeed**
- 1+ years of previous experience in a credit control / collections / call centre role
- Can-do, friendly attitude
- Experience using Finpower/ Finconnect is advantageous.
- Strong communication & Negotiation skills

**What you'll get in return**
- Competitive remuneration
- Private carpark provided
- Growth & progression
- Health insurance
- Monday - Friday only

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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