Night Manager

1 week ago


Wellington City, New Zealand Oaks Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

**Job Description**:
We are seeking experienced positive, friendly and enthusiastic Night Manager on a full-time basis for Oaks Wellington Hotel. You will be joining a hard-working, professional and friendly team involved in the delivery of an outstanding service to our guests.

Annual Salary: $57,760 + Kiwisaver + Company Benefits
Expected Hours: 40 hours per week

**Responsibilities**:

- Conduct guest arrivals and departures during night shift
- Confidently provide personalised, proactive guest service
- Impart your knowledge and recommendations about the hotel, its facilities and the local area including restaurants and attractions
- Ensure guest queries and complaints are handled efficiently and effectively
- Work unsupervised and exercise initiative

**Qualifications**:

- Demonstrated experience in Front Office Operations
- Strong problem-solving skills
- Excellent customer service and communication skills

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor hotels and F&B outlets across the globe
- Secondments and promotion opportunities across Minor Hotel globally
- Career progression & education assistance
- Additional paid leave including Birthday, Vaccine and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program

Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. With a team of over 66,000 and operating over 60 countries Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.


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