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Customer Service Manager

4 weeks ago

Grenada North, New Zealand Countdown NZ Full time

Joining Countdown Grenada North is more than just taking on a new job. You’ll be leading an energetic and friendly team whilst championing the journey to exceptional customer service and making Kiwis lives a little better everyday

**We offer a number of benefits to staff including**
- Training and development
- Opportunities for career progression
- Work close to home
- Grocery discount card
- Discounted online shopping delivery
- Diverse and inclusive team environment
- Gym and insurance discounts

**The hours and days for this Customer Service Manager position are**

Tuesday-Saturday 0900-1830

**Have the run of the floor in this busy and customer focused environment. As Customer Service Manager you could expect to be**:

- Overseeing the Checkout, Online and Office departments ensuring everything runs smoothly day to day and week to week
- Completing general administration for the store including maintenance of compliance records
- Recruiting, training and developing team members within the Customer Service Department
- Championing Occupational Health and Safety practices to ensure a safe working environment for customers, staff and contractors

**We are looking for our new Customer Service Manager to have**:

- A passion for excellent customer experience and team first approach
- Excellent organisation and prioritization skills
- Proven leadership abilities and success training and developing your team
- First aid, general managers, food safety certificate and LQC - preferred but not required

Whether we are giving Kiwi kids free fruit, giving to our local food banks and communities, reducing waste or celebrating diversity, we are committed to making Kiwi’s lives a little better every day.

If you would like to grow your management experience click APPLY NOW, we’d love for you to join us