Trade Associate/senior Trade Associate
4 days ago
**Ko Mātou Tēnei** | This is us**
Here at BNZ, it's about more than just banking. We mahi (work) together in an agile, energising environment to create innovative solutions that won't just help our customers be good with money, but also do great things with it.
The Trade Tīma (Team) deliver exceptional trade services to BNZ's international trade customers. The tīma manage and support BNZ's international and domestic bonds and guarantee proposition.
What is in it for you? We offer six weeks leave and once you are trained, flexible working is an option. You will have reliable working hours of 8:30 - 5pm and will be part of a supportive & close-knit tīma. Learning, development and career progression is encouraged. You will gain experience and knowledge in a specialist banking product which is essential to all importing and exporting businesses.
**Mō te Tūranga | About the Role**
We sat down with one of our Tīma Leader's (who you'd report to), and they let us know the following about the role:
**What are the five day-to-day tasks the person will complete?**
- Ensure timely and accurate turnaround of trade, bond and guarantee tasks for both international & domestic clients and contribute to the achievement of tīma SLAs
- Provide support to frontline Bankers and directly to trade customers
- Being an integral part of the tīma of experts in international trade and working collaboratively to ensure consistent high performance across the tīma
- Constantly look for and embrace new ways of doing things which will save time, effort, reduce risks or enhance the customer experience
**What do we want you to know before you apply?**
**What is the tīma culture and environment like?**
Trade Operations is a large team based in Auckland however, we are very close-knit. We are brought together by our passion for trade and pride in supporting BNZ's importing and exporting customers to do business. We encourage staff to learn many roles in trade and support their colleagues wherever they can.
- Role model behaviours, which includes the ability to work under pressure
- Proven ability to take on new and additional responsibilities and be self-motivated
- Proven ability to mentor and coach other staff
- Proven ability to assess risk and to make decisions based on their risk assessment and to escalate issues where appropriate
- A track record of developing and maintaining strong working relationships with internal and external stakeholders
- A track record of improving the efficiency and quality of existing trade processes and systems to create new opportunities
**What attributes will this person display in order to be successful in this role?**
- Ability to work under pressure to meet agreed service levels.
- Strong written and verbal communication skills
- Strong attention to detail
- Accurate data entry skills
- Previous banking experience would be beneficial
**Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand**
**_ Applications close Friday 23 December at 12pm._
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